Development Team Lead

About SANTECHTURE

At SANTECHTURE, we are shaping The Future of Healthcare Technology. Our Software Development team plays a critical role in building reliable, scalable, and secure healthcare technology solutions that improve operational efficiency, optimize financial outcomes, and support healthcare providers and payers across the MENA region.

As a healthcare Revenue Cycle Management (RCM) technology company, we develop innovative, AI-powered solutions, health information exchange integrations, and clinical workflow software that address complex healthcare challenges.

If you are an experienced Software Development leader who enjoys leading high-performing teams, driving Agile delivery, and ensuring quality software development, we want you on our team!

Role Summary

As a Development Team Lead, you will lead a development squad responsible for delivering high-quality software solutions within SANTECHTURE's Delivery Operating Model.

You will translate sprint priorities into clear daily plans, allocate tasks, manage team capacity, monitor progress, and ensure delivery commitments are met. You will also provide day-to-day leadership to developers, promote accountability, and proactively identify delivery risks and blockers.

Working closely with Product Delivery, QA, Integration, DevOps, Data, and Technology teams, you will ensure that development activities follow approved engineering standards and architectural decisions while supporting the successful delivery of healthcare technology solutions.

Primary Responsibilities

Team Leadership & People Management

• Lead, coach, and motivate the development team, promoting accountability, collaboration, and professional growth.
• Conduct daily team stand-ups, allocate tasks, and monitor progress against sprint commitments.
• Provide performance feedback and assess team members' delivery, ownership, collaboration, and behavior.
• Support the onboarding of new team members and shared resources, ensuring effective knowledge transfer and continuity.
• Address performance and behavioral issues proactively and escalate concerns when necessary.

Sprint Planning & Workload Management

• Translate sprint priorities into structured daily task plans for the development team.
• Balance workloads across developers, ensuring effective resource utilization as priorities change.
• Manage competing requests across shared resources and ensure that individual developers are assigned to no more than two active projects.
• Protect sprint commitments by directing unplanned requests through the appropriate backlog and prioritization process.
• Track unfinished work and communicate potential carry-over and delivery risks before sprint closure.

Capacity Planning & Delivery Execution

• Validate team capacity and resource availability before work is committed to a sprint.
• Maintain an updated team skills map and accurate sprint allocation records.
• Provide accurate effort estimates, delivery status, and completion forecasts.
• Maintain up-to-date Jira records, including task status, blockers, estimated completion dates, and delivery risk indicators.
• Identify capacity gaps, skill gaps, and resource dependencies early, recommending appropriate actions.
• Support change requests, go-live readiness, and post-release hypercare activities.

Engineering Quality & Technical Governance

• Ensure the team follows approved engineering standards, architecture, and technical design decisions.
• Ensure all development work undergoes peer review and meets the agreed Definition of Done.
• Verify that unit tests are completed successfully and supporting evidence is attached to delivered work.
• Identify technical risks and escalate design, architecture, or technical decisions that exceed the team's authority.
• Encourage the adoption of approved AI-assisted development tools in line with Technology guidance.
• Contribute to root-cause analysis for production incidents and follow through on corrective actions.
• Ensure security and data protection requirements are applied throughout development activities.

Cross-Functional Collaboration

• Collaborate closely with QA, Integration, DevOps, and Data Team Leads to coordinate dependencies, handovers, and development environments.
• Work with Product Delivery and PMO to clarify requirements, align priorities, and maintain delivery visibility.
• Support effective communication across technical teams to minimize delays and improve delivery outcomes.
• Contribute to recruitment decisions by assessing candidates' delivery behavior, collaboration, and team fit.

Job Requirements

Education

Bachelor's degree in Computer Science, Software Engineering, or a related field.

Experience

• 7+ years of experience in software development, including at least 3 years leading a development team.
• Proven experience in task allocation, sprint delivery, team performance management, and delivery execution.
• Strong experience working in an Agile/Scrum environment.
• Experience managing developers and shared resources across concurrent projects.
• Demonstrated ability to manage delivery commitments, estimates, capacity, and execution risks.

Technical Competencies

• Solid working knowledge of Java and Spring-based enterprise applications and microservices.
• Working understanding of relational and NoSQL databases.
• Knowledge of CI/CD pipelines and containerized deployment.
• Advanced experience using Jira for sprint planning, tracking, and reporting.
• Understanding of secure development practices and ISO/IEC 27001 data protection requirements.
• Ability to review development progress, challenge estimates, identify technical risks, and ensure compliance with approved engineering standards.

Healthcare Experience — Preferred

Experience in Healthcare IT, HealthTech, Revenue Cycle Management (RCM), or healthcare technology platforms is highly desirable.

Knowledge or experience with:

• Healthcare claims processing and revenue cycle workflows.
• Healthcare interoperability standards, including HL7, FHIR, or NPHIES.
• Healthcare integrations and solutions serving providers and payers, particularly in the GCC region.

Certifications — Preferred

• Professional Scrum Master (PSM I) or Certified ScrumMaster (CSM).
• ITIL 4 Foundation.

What We're Looking For

• People Leadership: Ability to coach, motivate, and develop a high-performing development team.
• Delivery Ownership: Strong accountability for sprint commitments, estimates, and execution quality.
• Prioritization: Ability to organize competing demands and protect the team from unplanned work.
• Problem-Solving: Strong analytical skills to identify blockers, dependencies, and delivery risks.
• Communication: Clear and effective communication in English; Arabic is an advantage.
• Cross-Functional Collaboration: Ability to work effectively with Product Delivery, QA, Integration, DevOps, Data, and Technology teams.
• Accountability: Strong commitment to ownership, transparency, and follow-through.
• Quality Mindset: Dedication to engineering discipline, testing, peer reviews, and reliable software delivery.

Ready to Shape the Future?

If you are ready to lead the development teams behind the technology that is transforming healthcare, we'd love to hear from you.

Join SANTECHTURE and help us deliver scalable, secure, and intelligent healthcare technology solutions across the MENA region.

Apply today by submitting your resume.