DevOps Engineer (PEGA CDH)

Job Description We are looking for a DevOps Engineer with hands-on PEGA CDH experience to join a banking platform focused on customer decisioning systems. The role combines platform support, development, and integration work within a structured, production-critical environment. The engineer will be responsible for maintaining and optimising the PEGA platform, supporting integrations with core banking systems, and ensuring stability of business-critical decisioning processes. This is a hands-on role requiring both operational awareness and development capability, with close collaboration with business users and external vendors where needed. Responsibilities • Monitor the PEGA service, detect anomalies and errors, and support platform stability • Participate in on call or duty support where required • Fix issues in the PEGA platform or its integrations, either directly or through coordination with vendors • Develop and customise PEGA services, including data flows • Support integrations between PEGA and banking systems • Prepare and deploy installation packages in cooperation with business users • Work with incident and defect management tools such as Jira • Ensure proper documentation, quality, and timely delivery of changes Requirements • Experience working with PEGA CDH • Minimum 1 year of experience , with preference towards 3 years • Experience working with tools for defect and ticket management such as Jira • Ability to work in a structured environment with production systems • Good English communication skills, minimum B2 , required for communication with vendor support Nice to have ​ • Experience preparing test data • Broader experience in DevOps, platform support, or integration environments • Experience working in banking or regulated environments Benefits • Solid, competitive salary • Work in multilingual, multinational and multicultural environment on international projects • Comprehensive healthcare • Long-term B2B contract with stable project pipeline • Flexible hybrid model (1 day/ week on-site in Warsaw/Wrocław)