Digital Account Manager

Who We Are Fusable is a leader in data-driven solutions for the trucking, agriculture, and construction industries. We're passionate about valuing our associates for their unique skills, ideas, and backgrounds, and we're committed to building an inclusive, innovative workplace where everyone can thrive. Your Role as a Digital Account Manager: As a Digital Account Manager for Mid‑Level Accounts, you will manage a portfolio of clients who require hands-on coordination, proactive communication, and strong project management to execute successful digital marketing initiatives. You will guide clients through the full lifecycle of their digital programs, from onboarding through renewal, ensuring campaigns are delivered accurately, on time, and aligned with client objectives. This is a quota‑carrying role centered on maintaining account health, driving renewals, and facilitating account growth through consultative recommendations. You will collaborate closely with internal teams to ensure campaigns are executed flawlessly and supported by high-quality assets and data. This role is ideal for someone who blends client service excellence with operational rigor, strong communication, and a detail‑oriented approach to managing multiple workstreams simultaneously. What You Will Do: Client Relationship & Communication Serve as the primary point of contact for assigned mid‑level accounts, maintaining consistent, organized communication with both clients and internal teams. Lead routine client check-ins, project updates, and performance discussions, ensuring expectations are clear and met throughout each campaign. Build trust with clients by providing strategic guidance, timely updates, and a proactive approach to identifying risks or opportunities. Performance & Reporting Monitor account health, pacing, and performance trends; escalate issues or insights to internal teams and clients as needed. Deliver reporting and performance summaries that highlight results, learnings, and recommended adjustments. Revenue Ownership & Growth Drive Net Retention for your portfolio by managing renewals, identifying expansion opportunities, and presenting value-led recommendations. Support proposal development and pricing conversations in partnership with Sales. Maintain accurate revenue forecasting for your assigned accounts. Project Management Coordinate tasks, timelines, and deliverables across multiple campaigns simultaneously to ensure on‑time delivery and adherence to client expectations. Gather all campaign assets, requirements, and creative inputs needed for campaign buildouts and updates. Maintain detailed project plans and internal alignment across cross-functional teams to keep workstreams moving efficiently. Campaign Lifecycle Management Support the full lifecycle of digital campaigns, implementation, onboarding, mid-flight changes, optimizations, and renewals. Assist with intake and execution of campaign changes including targeting updates, creative swaps, landing page adjustments, and more. Ensure campaigns are set up correctly and transitioned smoothly between phases. Cross‑Functional Collaboration Partner with sales, creative, content, and paid media teams to ensure seamless development of digital assets, ad copy, and paid media campaigns. Facilitate collaboration between departments so that client goals and requirements are clearly understood and executed consistently. Advocate for client needs while balancing internal workflows and capacity. Quality Assurance Conduct detailed QA on all campaign materials, including creative assets, ad copy, URLs, tracking tags, and platform setups, to ensure accuracy and alignment with client specifications. Identify discrepancies or errors early and coordinate corrections across internal teams. Data Entry & Operational Support Input, organize, and maintain campaign data in the CRM, ensuring accuracy and completeness for internal teams. Track campaign details, client requests, timelines, and milestones within internal systems. What You Need: 2–4 years of experience in account management, digital marketing, project management, or client services (agency or digital services experience preferred). Strong understanding of foundational digital marketing channels (paid search, paid social, display, content, creative workflows). Demonstrated ability to coordinate multiple projects at once while maintaining accuracy and organization. Strong communication skills with the ability to manage client conversations and internal alignments. Excellent time management, prioritization, and task management A proactive mindset with strong problem‑solving and critical thinking Ability to interpret basic campaign performance metrics and communicate insights clearly. Comfort using CRM tools, project management systems, and Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience). The Perks of Working at Fusable: We believe in taking care of our team. Fusable provides a comprehensive benefits package for eligible employees, which may include medical, dental, and vision insurance; a 401(k)-retirement plan; paid time off; paid holidays; and life and disability insurance. Benefits are subject to eligibility requirements and applicable plan terms. A complete description of compensation, incentive opportunities, and benefits will be provided to qualified applicants during the hiring process. Every team member also enjoys: Flexible work schedules Generous Paid Time Off 13 Paid Company holiday observances Remote work opportunities A casual dress work environment Physical fitness reimbursement Discounts on various events, travel, and dining Equal Employment Opportunity Fusable is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. Disclaimer: Fusable is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role. Pay Transparency: $60,000 to $72,000 annually The base salary or hourly range listed above represents the good faith estimate of the compensation Fusable reasonably expects to pay for this position upon hire. Actual compensation packages are individualized and determined by various factors, including but not limited to the candidate’s geographic location, relevant experience, internal equity, certifications, education, qualifications, specific skill set, and Fusable’s business needs. Additional compensation may include bonuses and equity.