Digital Account Manager

Company: Centaur Digital Marketing PH Inc.

Location: Hybrid (Legaspi Village, Makati City | 2 Days In-Office, 3 Days WFH)

Employment Type: Full-Time

About Centaur Digital Marketing

Centaur Marketing is an integrated PR and Digital Marketing agency delivering high-impact campaigns for local and multinational brands. We blend strategic storytelling, creative execution, and performance-driven digital marketing to help our clients build equity and dominate their markets.

Position Overview

We are looking for a dynamic and detail-oriented Digital Account Manager to manage client relationships and drive the day-to-day execution of our Digital Marketing campaign side.

In this role, you will serve as the primary bridge between our clients and internal specialist teams (Creative, Social Media, SEO, & Dev). You will oversee campaign timelines, ensure execution quality, and communicate campaign progress clearly to client stakeholders.

Key Responsibilities

Client Communication & Stakeholder Management

• Serve as the main day-to-day point of contact for assigned client accounts, building strong, trusted working relationships.
• Present campaign strategies, status updates, technical updates, and performance reports clearly and confidently during client calls and meetings.
• Maintain a thorough understanding of client brand guidelines, business objectives, and digital growth targets.

Cross-Functional Campaign Execution

• Partner closely with internal specialists (Creative, Social Media, SEO, and Dev) to gather requirements, build execution roadmaps, and deliver projects on schedule.
• Oversee end-to-end digital deliverables, including website builds/updates, search engine optimization tasks, social media campaigns, and creative asset production.
• Review all team deliverables prior to client submission to ensure technical accuracy, brand consistency, and high quality.

Account Operations & Reporting

• Manage core account administration under the guidance of the Business Unit Head, including project briefs, contact reports, cost estimates, and budget tracking.
• Monitor campaign KPIs across SEO traffic, social engagement, and technical performance, translating technical data into clear, actionable reporting for clients.
• Maintain high client satisfaction scores (aiming for 90%+ across managed accounts).

Key Qualifications

• Experience: 3 to 5 years of hands-on account management or project management experience within a digital marketing agency setting. Experience handling multinational or regional accounts is a plus.
• Communication Skills: Excellent, articulate spoken and written English. Must possess clear verbal delivery suitable for presenting technical and creative concepts to client stakeholders.
• Digital Domain Knowledge: Solid familiarity with core digital workflows, including social media management, basic SEO principles, website development lifecycles, and creative asset creation.
• Organization & Detail: Outstanding project management skills with the ability to bridge communication gaps between technical teams (Social Media/Ads/Web Dev/SEO) and creative/client teams.
• Education: Bachelor’s degree in Marketing, Mass Communication, Information Technology, Advertising, or a related field.

Work Setup & Perks

• Work Setup: Hybrid model based in Aguirre Street, Brgy. San Lorenzo, Makati.
• Leave & Work-Life: Generous paid time off, company social events, and structured performance reviews.
• Culture: A collaborative, fast-paced environment working with diverse digital accounts and specialized technical teams.

Recruitment & Hiring Process

Our hiring process is designed to be efficient, collaborative, and candidate-friendly:

1. CV & Portfolio Review: Submit your resume along with any relevant campaign cases, technical project briefs, or reports you've managed.
2. Initial HR interview (15–20 Mins): A brief conversation to discuss your background, communication style, and role expectations.
3. Practical Skills Assessment: A short, practical scenario testing how you coordinate digital campaigns and communicate with client stakeholders.
4. Departmental & Management Interviews: Final conversations with the Business Unit Head and Managing Director to assess technical/cultural fit and discuss offer details.

How to Apply

Send your CV and portfolio/work samples to hrsupport@centaurmarketing.co with the subject line "Digital Account Manager – [Your Name]" or apply directly via LinkedIn or Indeed.