Director, Business Development

Director, Business Development RWE

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Director, Business Development at ICON, you will foster client relationships, driving strategic initiatives, and contribute to the advancement of innovative treatments and therapies.

What You Will Do:

Your experience in Observational Research, Real-World Evidence, Real-World Data, Health Economics, and Market Access account management and client services will be key in delivering high-quality outcomes and mentoring colleagues.

Key responsibilities include:

• Develop and maintain strong relationships with clients including executive level and C-suite level contacts, serving as a primary point of contact for communication and support.
• Strong commercial acumen with the ability to assess client pipelines, develop actionable insights into current and emerging needs, and mobilize cross-functional expertise to create differentiated, fit-for-purpose solutions that deliver client value and support growth
• Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights.
• Manage the end-to-end sales process, from lead generation to contract negotiation and close.
• Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention.

Your Profile:

You will have a strong foundation in consultative selling, account management and client services, with the experience to work independently and guide others.

Required qualifications and experience:

• Bachelor's degree in business administration, life sciences, or a related discipline
• Proven experience in Observational Research, Real-World Evidence, Health Economics, and Market Access
• Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry.
• Strong understanding of peri approval and post approval study operations, regulatory requirements, and industry standards.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
• Results-oriented mindset with a track record of achieving sales targets and driving business growth.
• Willingness to travel as required (approximately 40%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

About Us

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live.

If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.