Director, Marketing Ops

ABOUT US

HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

OUR CLIENT

Location: Chicago, IL

Industry: B2B SaaS

Company Size: 1k+

What They Do: Our client delivers content management software used by legal and financial professionals to organize and protect their business.

Contact HirexHire for more client information

THE ROLE

The Director of Marketing Ops will build and lead our client’s marketing operations function, serving as a strategic partner to the CMO and helping shape the future of the marketing organization. This role will oversee marketing processes, technology, budgeting, and data strategy while driving greater alignment across Marketing, Sales, and Rev Ops. The ideal candidate is a strategic, hands-on leader who has experience building and scaling marketing operations teams, improving technology infrastructure, and identifying opportunities to leverage AI to improve efficiency and performance.

This is a hybrid position based in Chicago, with 2 days per week in office.

WHAT YOU WILL DO

• Build and lead the Office of the CMO, establishing the structure, priorities, and operating model needed to support a more strategic and scalable marketing organization

• Partner with the CMO and marketing leadership on annual planning, budgeting, resource allocation, and long-term marketing strategy

• Establish standardized processes, planning cadences, and RACI frameworks across Demand Generation, Content, Product Marketing, Field Marketing, and Brand

• Oversee the marketing technology strategy and roadmap, evaluating the existing tech stack, eliminating redundancies, and improving integrations and operational efficiency

• Own the marketing operations budget and vendor relationships, including tool selection, contract negotiations, renewals, and ongoing cost optimization

• Set the strategy for marketing data, reporting, attribution, lead scoring, and lifecycle progression while ensuring reliable data governance and executive-level visibility into marketing performance

• Develop and lead the marketing AI roadmap, identifying opportunities to integrate AI into internal workflows, oversee pilot programs, and establish appropriate data usage and governance standards

• Serve as the strategic counterpart to Revenue Operations, aligning marketing attribution, lifecycle definitions, lead handoffs, and go-to-market processes through clearly defined ownership and accountability

• Build, mentor, and develop the marketing operations team, empowering team members to take on more strategic initiatives while maintaining accountability for execution and results

WHAT YOU WILL NEED

• 10+ years of experience in Marketing Operations, Marketing Technology, or Revenue Operations, with a background in B2B SaaS, a marketing agency, consultancy, or similar B2B environment

• Proven experience leading and developing a high-performing marketing operations team, including leadership through a manager-level position

• Experience building or significantly improving a marketing technology stack, data model, or AI-enabled workflow, with the technical depth to understand and guide implementation

• Strong hands-on knowledge of marketing automation platforms such as Marketo and CRM systems such as Salesforce, including how they integrate with broader go-to-market processes

• Demonstrated ownership of multi-quarter initiatives, marketing budgets, technology vendors, and platform investments

• Strong understanding of marketing analytics, attribution, lead funnel performance, and campaign reporting, with experience building scalable self-service reporting capabilities

• Familiarity with business intelligence tools such as Power BI and data integration strategies, with the ability to guide technical teams and evaluate their work

• Experience partnering with Revenue Operations and establishing clear ownership frameworks for marketing definitions, lifecycle stages, attribution, and lead management

• Strong strategic communication and stakeholder management skills, with the ability to advise executive leadership, influence cross-functional priorities, and translate technical concepts into business recommendations

COMPENSATION & BENEFITS

Compensation: $200k - $240k + Bonus

Benefits: Our client offers a comprehensive benefits package, including medical, dental, vision, and life insurance, a 401(k), flexible PTO, designated wellness days, paid parental leave, career development opportunities, and more.