Director of Business Applications & Systems Integration (Japan & Korea)

Director of Business Applications & Systems Integration (Japan & Korea Hub)

The Opportunity

Are you a business systems leader who thrives at the intersection of business strategy and smart technology?

A premier, global B Corp–certified destination management company (DMC) with over 30 years of crafting bespoke travel experiences is expanding its regional footprint. Operating across 35+ nationalities in a dynamic, English-first Tokyo office, our client is seeking an experienced Director of Business Applications / Information Systems Director to lead systems modernization and operational workflow optimization across their Japan and Korea Hub.

What Makes This Role Different?

This is not an IT infrastructure or hardware maintenance role.

Corporate IT, networks, and cybersecurity are managed centrally at the global headquarters. Instead, you will own the business-facing software ecosystem—identifying operational friction, streamlining workflows, automating pipelines, and integrating core platforms (CRM, travel management ERPs, Google Workspace, BI reporting) to drive real business growth.

Key Missions

• Strategy & Integration: Define and execute the business applications roadmap across the Japan and Korea Hub, connecting front-office CRM with operational reservation engines.
• Workflow Automation & DX: Partner directly with operational branch teams to spot bottlenecks, automate manual handoffs, and optimize operational data flows.
• Hands-on Team Leadership: Lead and mentor the local systems and business application teams while managing external software vendors and regional project budgets.
• Global Collaboration: Serve as the strategic bridge between local branch operations and Group Technology leadership overseas.

Ideal Profile

• Background: Proven track record in enterprise applications management, CRM/ERP integration, business systems analysis, or business-focused digital transformation (DX).
• Delivery & Governance: Solid experience translating messy operational requirements into reliable, testable system solutions and managing vendor/SI delivery.
• Language Skills: Professional fluency in English (required for global HQ and internal communications) paired with business-level Japanese (for domestic vendors, partners, and operational stakeholders).
• Industry Experience: Background in travel, tourism, hospitality, logistics, or related service operations is an advantage (though not mandatory).

Details:

• Location: Tokyo, Japan (Hybrid — 2 days/week in office, core hours 10:00–16:00)
• Compensation: ¥14,000,000 – ¥15,000,000 target annual package
• Eligibility: Must currently reside in Japan
• Language: Business English, Intermediate Japanese.

Interested in shaping the digital backbone of a global, purpose-driven travel brand? Apply confidentially today:

https://spotted.co.jp/job/7921/