Director of Performance Marketing

About Homeaglow Homeaglow’s mission is to create happy homes. We delight customers and empower cleaning professionals by building the leading platform for home services. Today, we are the world’s largest marketplace for home cleanings. Tomorrow, we’ll be the world’s leading platform for all home services. We are transforming the home services industry by making high-quality home cleanings more accessible, affordable, and transparent for everyone. We connect customers with independent, background-checked cleaning professionals through a modern technology platform that simplifies booking, pricing, and communication. Why Join Homeaglow? A True Startup Environment Join a high-growth, entrepreneurial company where speed, ownership, and impact define the culture. Sustained, Profitable Growth Double-digit year-over-year growth at a nine-figure revenue scale, while serving less than 0.5% of U.S. households — with significant runway ahead. Strong Unit Economics Disciplined focus on LTV/CAC and long-term value creation drives sustainable expansion. Bootstrapped & Focused No liquidation preferences. No distracting investor pressure. Just stable priorities and long-term thinking. Real Economic Impact Over 100,000 cleaning professionals have earned $250M+ through our platform. Average earnings are ~50% higher than traditional hotel housekeeping roles. Vertical Expansion Strategy Significant opportunity to expand into adjacent services and deepen customer relationships. Building a World-Class Team Be part of a professional, high-caliber team scaling a category-defining platform About the Role This is the senior leadership role responsible for Homeaglow's paid acquisition machine. You will set the strategy, manage the budget, build the team, and be accountable for the acquisition numbers that drive the business. You will also be responsible for continuously strengthening our measurement capabilities and pushing the function toward greater automation and efficiency. You will work closely with Product, Engineering, Analytics, Finance, and Creative to improve every step of the customer journey, from the first ad impression through a completed booking. This is a hands-on leadership role in a remote-first company that rewards clear thinking, rigorous execution, and concise communication. Key Responsibilities Multi-Channel Acquisition Set and execute the paid acquisition strategy across search, social, affiliate, app install, direct mail, programmatic, CTV, and emerging channels. Think holistically about how channels work together to move customers from discovery to booking, and allocate investment accordingly. Continuously evaluate the channel mix: identify what to scale, what to test, and what to cut based on performance data and incrementality signals. Own acquisition strategy for both sides of the marketplace (consumers and cleaners), tailoring channel selection, messaging, and targeting to the distinct economics and behaviors of each audience. Making Performance Legible Build and refine our measurement infrastructure in partnership with the Analytics team, covering attribution, incrementally testing, and LTV-based cohort analysis. Ensure that every significant spend decision is backed by a clear understanding of true channel contribution, not just platform-reported numbers. Develop and maintain a CAC model that gives visibility into cost efficiency by channel and customer segment, including how marginal costs shift at higher spend levels. Budget Ownership and Financial Rigor Directly manage the performance marketing budget, including how dollars are distributed across channels, when to move money, and how the spend tracks against plan. Establish a regular review rhythm with Finance and marketing leadership: daily monitoring, weekly performance check-ins, and monthly investment reviews that connect spend to acquisition volume, CAC, and customer value. Reallocate budgets proactively when the data warrants it. Do not wait for scheduled reviews to act on clear signals. Own forecast accuracy. Build and maintain a budget model that leadership can rely on for planning. AI, Automation, and Tooling Identify and implement automation across bidding, creative production, budget management, quality assurance, channel operations, and reporting. Stay close to platform developments (new bidding strategies, targeting features, measurement tools) and move quickly to test those that are relevant. Think critically about where automation creates real leverage (better & faster), and effectively determine where human judgment remains essential. Creative as a Performance Lever Lead a disciplined creative testing practice with the Creative team: clear hypotheses before every test, controlled setups, statistically valid reads, and documented takeaways. Grow the volume of creative tests over time while keeping quality and rigor high. Make sure insights from performance creative flow back to other parts of the organization (Brand, Product, Content) so the learning compounds. Leadership & Development Hire, develop, and manage a team of channel specialists and analysts who operate with high standards and genuine ownership of their areas. Create a foster team culture built on experimentation, accountability, and continuous learning. Where agencies are involved, manage those relationships with clear performance expectations and ensure that knowledge is captured internally, not locked up in external partners. Qualifications 10+ years in marketing, with hands-on experience running acquisition programs across multiple paid channels at a meaningful scale. 3+ years managing and growing a performance marketing team. Strong command of measurement: you have personally worked with attribution models, incrementality tests, and LTV analysis, and you have used the outputs to change how money was spent. Real budget accountability: you have owned a significant paid media budget and can describe how you tracked pacing, made reallocation calls, and communicated those decisions to finance and executive stakeholders. Analytical instincts paired with commercial awareness. You can dig into the data and also explain what it means for the business in plain language. Excellent written communication. In a remote company, this is non-negotiable. Preferred Experience Experience in a two-sided marketplace, home services, or consumer subscription business. Familiarity with acquiring both demand (customers) and supply (service providers) and understanding the differences. Working knowledge of value-based bidding, predicted LTV signals, and AI-driven media optimization. Deep platform experience with Google Ads (Search, PMax), Meta (Advantage+, creative testing at scale), and/or programmatic platforms (DV360, TTD). Comfort with SQL or Python for ad hoc analysis. Track record of thriving in remote-first, high-autonomy environments where written communication and self-direction are critical. Perks and Benefits Health insurance fully covered by the company. Parental leave Flexible / unlimited PTO policy. Cleaning membership perk – Free Homeaglow membership with complimentary cleanings. Enjoy up to 2x cleanings a month, capped at $200 USD per cleaning. Equal Opportunity Employer Homeaglow is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to building an inclusive environment for all employees. Accommodations We are happy to provide reasonable accommodations for candidates with disabilities throughout our hiring process. Please let us know if you require any adjustments. Pay Transparency Compensation ranges are available upon request. Final offers are based on experience, skills, and location in accordance with applicable pay transparency laws.