Director Services

Shape the future of participant-centred services in South Australia

• Executive leadership role influencing outcomes across a critical state scheme
• Drive strategic transformation, service excellence and sector stewardship
• Full-time, three-year contract opportunity with an attractive executive remuneration package

Let's get straight to the details...

The Lifetime Support Authority (LSA) is entering an important phase of maturity and growth. We are seeking an accomplished executive leader to shape the future direction of the Lifetime Support Scheme (LSS) and ensure participants continue to receive high-quality, sustainable and person-centred support.

As Director Services, you will be a key member of the Executive Team, responsible for providing strategic leadership across the Authority's service system. Working closely with the Chief Executive, Executive colleagues, Board and external stakeholders, you will influence the future design, performance and sustainability of services that support participants with serious lifelong injuries.

This role extends beyond operational leadership. You will bring a systems-thinking approach to complex challenges, identifying emerging trends, opportunities and risks across the health, disability and care sectors. Drawing on strong partnerships and market influence, you will help shape a service ecosystem that delivers exceptional participant outcomes today while positioning the Scheme for the future.

You will lead the development and execution of strategic priorities, drive organisational performance, and foster a culture of innovation, accountability and continuous improvement. Through your leadership, the Services Directorate will continue to evolve as a high-performing and trusted contributor to the Authority's broader purpose.

For more information about the role, please refer to the Job & Person Specification.

The experience we are looking for…

To be successful in our position you will have:

• Significant experience leading large-scale strategic initiatives and organisational transformation within complex service systems.
• A strong record of developing and executing strategic plans that deliver sustainable organisational and community outcomes.
• The ability to navigate complexity and influence across diverse stakeholder groups, including government, boards, service providers and senior executives.
• Deep understanding of contemporary trends affecting health, disability, care or human services sectors, and the ability to translate insights into strategic action.
• Exceptional leadership capability, including building executive-level capability, fostering high-performance cultures, and leading through change.
• Outstanding communication, engagement and influencing skills, with the capacity to build trusted relationships and achieve outcomes through collaboration.

Now, a bit about who we are …

The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS) which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.

As a team, we are passionate about our contribution.

Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide’s CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set. Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.

Check out the benefits available to you as an LSA employee here and click here to hear what our people have to say about working at the LSA.

We encourage you to learn more about the LSA to see the impact working with us has.

Application Instructions: Applications must be submitted online. Please submit your CV and a cover letter (max. 2 pages) addressing the key selection criteria outlined in the Job & Person Specification.

Should you require any further information please direct your query to Davin Jaehne, Talent Acquisition BP on 08 8429 0315. Please address applications to Dr Peta Smith, Chief Executive.

Position Conditions: Full-time, 3-Year Contract Opportunity.

Remuneration: Executive

Special Conditions

• Appointment will be subject to the provision of a valid Working with Children Check and a satisfactory Criminal History Check that is no more than six months old.
• Some out of hours work will be required.
• Some intrastate/interstate travel may be required.

All applications are to be submitted by Wednesday 4 November 2026 at 11:59pm.

Diversity & Inclusion

The LSA is committed to a diverse, accessible, and inclusive workplace, to enable us to reflect our community and to achieve better decisions and results for LSS participants. We welcome applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, people from diverse cultural and linguistic backgrounds, young and mature age workers and LGBTIQA+ people.

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.