Donor Relations and Admin Associate (HYBRID)
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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About Us
Open Doors U.S. is part of the historic work of Brother Andrew, the best-selling author of God’s Smuggler, who famously smuggled Bibles into Communist countries during the Cold War. Since this work began in 1955, Open Doors continues to take Bibles—as well as emergency aid and other forms of support—to Christians living out their faith in more than 60 of the world’s most volatile countries.
The churches and Christian leaders we support--who are often times minorities in their communities--face discrimination, harassment, loss or property or parental rights, physical attacks, unjust imprisonment, rape and even death because of their faith in Jesus. But for more than 65 years, Open Doors has worked to stand with them by providing Bibles, discipleship and persecution training in addition to practical help like emergency aid, food and shelter, trauma care, legal counsel and other assistance.
Our goal is to help the Church survive where it is threatened so the Gospel can continue to go out in the world’s most difficult regions.
You can learn more about our organization at opendoorsUS.org.
Job Description
Are you a Christian who would like to find work that provides a meaningful way to live out your faith? We're looking for a person with strong administrative and excellent customer service skills to join our mid-level fundraising team.
We are searching for a full time (40 hours per week) Associate Donor Relations Manager with a strong desire to work in an overtly Christian, mission-driven organization. This position is hybrid--it will include both working from home and also will work from our Santa Ana office approximately 1-2 days per week. MUST BE BASED IN THE ORANGE COUNTY REGION WITH RELIABLE TRANSPORTATION TO COMMUTE TO OFFICE.
WHO WE'RE LOOKING FOR:
CORE JOB DUTIES WILL INCLUDE...
- Learn the history, values and culture of Open
Doors in order to speak competently about the organization’s work and
processes
- Familiarize yourself with scripts for general
donor interaction
- Enter notes about interactions in our donor database
- Create and execute a plan for providing ongoing, relational touches with assigned donors throughout the year
- Create and execute a program that personally thanks donors for important gifts, via telephone, email or snail mail
- In conjunction with the Sr.Director of Partnerships, manage the storage and shipping of materials (cards, etc.) for various partnership groups such as churches or major donors
- Support the Partnerships Team with general office help that may include copying, filing and other administrative duties as assigned
Requirements
- Alignment
with the Christian faith and Biblical values
- Agreement with
Open Doors Statement of Faith and Core Values
- Willingness to
participate in the community of Open Doors, including staff meetings, devotions and team events
- Commitment to
Christ-like conduct, offering dignity, compassion and respect for others
- Strong
verbal and written communication skills
- Excellent
organization skills
- Proven
work ethic
- Ability
to stay on task during independent work
- Capacity
to remain calm and diffuse frustration when donors need extra care
- 3+ years
leadership experience preferred
- Previous
donor service, customer service or similar experience preferred
- Familiarity
with using databases/CRMs a plus
