Dutch Speaking Back Office and Customer Care Agent

Spreek je Nederlands? Then your language is worth more than you think.

FSP Global is growing its international Customer Care team and we're hiring Dutch speaking Customer Care Agents working from home, anywhere in Romania. No need to relocate.

What you get

• Attractive salary package + meal vouchers

• Work from home (or hybrid / office in Cluj-Napoca, if you prefer)

• Full-time position, during Dutch business hours

• Private medical insurance

• Paid training before you start, we prepare you for everything

• Modern support tools and AI-powered technology

• Real career growth: all of our team leads and managers started as agents

What you'll do

• Handle back office tasks for our Dutch-speaking clients: processing requests, following up on cases and keeping records accurate in our systems

• When needed, support the help desk by answering Dutch-speaking customers by phone and through tickets

• Work with other teams to solve more complex cases

What we're looking for

• Fluent Dutch, spoken and written

• Good English

• Organised and precise, and comfortable on the phone when needed

• Living in Romania, with a stable internet connection and a quiet place to work

• No experience needed – previous customer service is a plus, not a requirement

About FSP Global

Since 2009, FSP Global has delivered multilingual customer care from Cluj-Napoca to clients across Europe. We're big enough to offer stability and modern technology, and small enough that you're a name, not a number.

How to apply

Click Easy Apply on this page, it takes a couple of minutes. Prefer email or phone? Write to jobs@fspglobal.com or call +40 364 885 677.

Dutch speaker? Let's talk.