E-Commerce Virtual Assistant (Remote)

Job Description This is a remote position. What We Do At Outsource Access, we help innovative brands like The Slime Kitchen. We don't just provide day-to-day operational support for online sales channels —we make sure to optimize sales using proven strategies across DTC, Online Retail sites, and marketplaces. How You’ll Make a Difference Owning the Digital Shelf: You will develop a differentiated product strategy for DTC, Amazon, and other retail marketplaces. Mastering the Marketplace: You will manage and optimize product listings on SlimeKitchen.com and Amazon. You will ensure that product details, including images, descriptions, SKUs, and pricing, are accurate and aligned across all selling platforms. Creating Seamless Customer Journeys: You will monitor and respond to customer inquiries on e-commerce platforms. You will expertly process customer requests, returns, and refunds following company guidelines. Driving Data-Backed Growth: You will generate and compile weekly sales reports via platforms like GoParrot, Square, and Amazon Seller Central. You will track product availability, flag low-stock items , and interpret data to make strategic decisions. Requirements Is This You? Strategic Thinker: You understand eCommerce KPI's for each channel. Independent Problem Solver: You have the ability to work independently, propose solutions, and support strategic business decisions. Detail-Obsessed: You possess strong attention to detail and organizational skills. Tech-Savvy: You are familiar with e-commerce platforms like Amazon Seller Central, Shopify, and WordPress. You are also highly comfortable using tools such as Google Workspace, Monday.com, and GoParrot. Your Home Office: You are a dedicated virtual assistant prepared to support our organization remotely Benefits Why You’ll Love Being Part of the OAmazing Team You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you: Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills. Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net. Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home. Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time. Your Financial Rewards Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that. Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours. 13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.