Ecommerce Content & Merchandising Specialist

Company Description QMCC is a global outsourcing firm that delivers future-ready solutions to clients across diverse industries. The organization provides highly skilled resources and efficient support in areas such as IT, data analysis, accounts, marketing, graphic design, e-commerce, supply chain analysis, app development, and pricing analysis. By combining technical expertise with a strong service focus, QMCC helps businesses optimize operations and drive growth. Team members collaborate across borders, contributing to innovative solutions and long-term client partnerships.
Role Description The Ecommerce Content & Merchandising Specialist is responsible for managing and optimizing product listings, categories, and onsite content to improve customer experience and drive online sales. Day-to-day tasks include creating and updating product descriptions, titles, images, and attributes; ensuring accurate pricing and inventory information; and organizing merchandise to support campaigns, seasonal promotions, and cross-selling opportunities. The role also involves monitoring site performance and customer behavior, analyzing data to refine content and merchandising strategies, and coordinating with marketing, design, and operations teams to ensure consistent branding and messaging. This is a full-time remote role, requiring proactive communication, attention to detail, and the ability to manage multiple projects in a fast-paced environment.
Qualifications

• Strong analytical skills to interpret ecommerce performance metrics, customer behavior, and merchandising data, and to make data-informed recommendations.
• Solid understanding of e-commerce platforms, online merchandising principles, and digital product catalog management.
• Customer service mindset with the ability to anticipate user needs and optimize content and site structure for a smooth shopping experience.
• Effective communication skills for collaborating with cross-functional teams and creating clear, engaging product content.
• Sales awareness and basic knowledge of online sales funnels, upselling, and cross-selling strategies.
• Proficiency with spreadsheet tools and ecommerce back-office systems; experience with content management systems is an advantage.
• Organizational skills and attention to detail to manage large product catalogs and multiple concurrent campaigns.
• Bachelor’s degree in business, marketing, communications, or a related field, or equivalent practical experience.
• Previous experience in ecommerce, retail merchandising, or digital content management is preferred.