Ecommerce Coordinator

Ecommerce Coordinator
About Role
Our client is a rapidly growing, female-founded luxury jewelry brand redefining the fine jewelry and
bridal experience through exceptional design, personalized service, and a best-in-class digital experience.
As we continue to scale, we are seeking an Ecommerce Coordinator to support our ecommerce team
and help deliver an exceptional online shopping experience.
This role is ideal for someone who is highly organized, analytical, and customer-focused with a passion
for ecommerce and digital merchandising. You'll play a critical role in executing site updates, supporting
product launches, optimizing the customer journey, and ensuring our website consistently reflects the
Our client brand. The ideal candidate thrives in a fast-paced, high-growth environment and has
exceptional attention to detail.
Responsibilities
Ecommerce & Digital Merchandising
●
Support the execution of ecommerce initiatives that drive conversion, engagement, and revenue
●
●
●
growth.
Execute site merchandising strategies that optimize product discovery and improve the online
shopping experience.
Merchandise homepage, collection pages, landing pages, and navigation to support seasonal
campaigns, product launches, and promotional events.
Maintain product sequencing and category merchandising to reflect evolving business priorities
and customer demand.
Product Launch & Content Management
●
Coordinate and execute online product launches, ensuring products are launched accurately and
●
●
●
on schedule.
Establish and maintain best practices for product detail pages, ensuring content, imagery,
merchandising, and product education are accurate and compelling.
Partner closely with Merchandising, Product Development, Creative, and Marketing to ensure all
product information is complete and aligned with brand standards.
Perform ongoing quality assurance to ensure site accuracy across products, pricing, promotions,
and content.
Analytics & Reporting
●
Own recurring ecommerce reporting and dashboards to monitor key site metrics and business
●
performance.
Analyze trends in traffic, conversion, product performance, and customer engagement to identify
opportunities for optimization.
●
Conduct competitive benchmarking and stay informed on ecommerce best practices, emerging
trends, and digital merchandising innovations.
Operational Excellence
●
Develop and maintain processes for site audits, quality assurance, and ongoing site
●
●
maintenance.
Execute promotional updates, content changes, and merchandising requests with a high level of
accuracy and urgency.
Support cross-functional ecommerce projects and continuously identify opportunities to improve
efficiency through automation and process optimization.
About You
●
●
●
●
●
●
●
Passionate about ecommerce, luxury retail, and delivering exceptional customer experiences.
Highly organized with exceptional attention to detail.
Strong analytical and problem-solving skills with the ability to translate data into actionable
insights.
Naturally curious with an interest in digital merchandising and consumer behavior.
Excellent written and verbal communication skills.
Collaborative and able to build strong cross-functional relationships.
Comfortable managing multiple priorities in a fast-paced, entrepreneurial environment.
Qualifications
●
●
●
●
Bachelor's degree required.
2+ years of experience in ecommerce, site merchandising, digital merchandising, or ecommerce
operations.
Experience working within Shopify or another ecommerce platform preferred.
Advanced proficiency in Excel, PowerPoint, and Google Workspac

Skills

Bachelor's degree and 2+ years of ecommerce, site merchandising, digital merchandising, or ecommerce operations experience with strong analytical skills, attention to detail, and proficiency in Excel, PowerPoint, and Google Workspace.

Experience working within Shopify or another ecommerce platform, knowledge of luxury retail, and familiarity with digital merchandising best practices and consumer behavior analytics.

Ecommerce platform (Shopify preferred), Excel, PowerPoint, Google Workspace, and analytics/reporting tools for site metrics and performance monitoring.