Ecommerce Specialist

About Eva

Eva helps ecommerce brands, resellers and agencies grow across Amazon, Shopify and TikTok Shop. Our teams combine proprietary software with advertising and marketplace services. More than 90% of our customers are based in the United States.

At Eva, people closest to a problem are encouraged to speak up and act. Our five core principles are Customer Obsession, Accountability & Ownership, Remote Collaboration & Growth, Integrity, and Deliver Results.

About the Role

As an Ecommerce Specialist, you will be the day-to-day contact for clients and help turn each brand’s priorities into a plan. If a launch slips or sales drop, your client will count on you to find out what happened, explain what you know and follow up with the next step. You can learn ecommerce on the job.

Key Responsibilities

• Ask clients what matters most to their brand. Agree on priorities and send clear updates in English.

• Coordinate with operations, advertising and content teams. Give each action an owner and a deadline, and follow it through.

• Review sales, traffic and conversion trends. Check your interpretation with the team before recommending a change.

• When a plan stops working, bring the client practical options. Try a small change and check whether it helped.

Requirements

• Use advanced spoken and written English (C1 or C2) to lead client conversations and explain decisions.

• Take responsibility for what you promise. Be open about mistakes, explain your reasoning, and ask for help when you need it.

Preferred Qualifications

Experience helping someone solve a problem, coordinating a group or using numbers to make a decision is welcome. Your examples can come from work, school, volunteering or everyday life. Prior ecommerce experience is not required.

What You Will Learn

You will learn how brand managers connect a client’s goals to daily marketplace work, how to read changes in performance and how to turn findings into advice a client can use.

Why Join Eva?

Work directly with international brands. You will see your ideas through from the first client conversation to the result, alongside colleagues in operations, advertising and content.