Electronic Payments Specialist

Location & Work Setting: Falls Church, VA. Hybrid Work Setting.

Work Schedule: Monday – Friday, 8:30 AM to 5:30 PM EST. Tuesdays & Wednesdays In Office; Mondays, Thursdays, and Fridays Remote.

Reports To: Payments Manager

Salary Range: $27.83 to $32.74 per hour.

Position Overview

Our valued client, CommonWealth One Federal Credit Union (COFCU), is actively recruiting for an Electronic Payments Specialist to administer and support all Credit Union payment systems and programs to ensure alignment with organizational procedures, audits, regulatory requirements, and technological advancements. This role focuses on all aspects of payment operations, including ACHs, wires, card programs, disputes, fraud, settlement, reconciliation, and system support. The Electronic Payments Specialist is responsible for facilitating payment processing, resolving dispute and fraud claims, monitoring reports, ensuring accurate settlement to the general ledger, and providing exceptional service to members and staff.

What You’ll Bring:

• Two-year college degree in accounting, business, or a related field, or equivalent combination of education and experience.
• Two to five years of similar or related experience in payment operations, accounting, or financial services.
• Hands-on payment processing experience required.
• Must possess a working knowledge of payment systems, settlement processing, and basic accounting principles.
• Ability to collect data, establish facts, analyze complex situations, and resolve operational and transaction-related issues effectively.
• Proficient in mathematical and accounting concepts required for balancing, settlement, and reconciliation.
• Ability to read, interpret, and apply written instructions, procedures, and regulations.
• Ability to write and respond to routine and professional correspondence.
• Strong ability to organize information and communicate effectively both verbally and in writing with members, staff, and external partners.
• Ability to effectively interact with members and staff with professionalism, discretion, and diplomacy. Strong collaboration and relationship-building skills required.

What You Can Expect From COFCU:

• A fun work environment! The Credit Union (CU) helps build relationships by providing remarkable service, celebrating internal and external opportunities, acting with integrity, and loving the communities we serve.
• Highly competitive compensation and benefits package to include medical, dental, vision, life, short-term and long-term disability insurance, 401(k) plan, profit sharing, paid holidays, and paid time off. We also offer pet insurance!
• Employee PERKS include: a culture day, birthday off with pay, volunteer leave, tuition reimbursement, business casual dress environment, discounted gym membership, discounted loans, employee referral bonus program, exciting employee engagement events, and more!

Join the COFCU team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or status as an individual with a disability.