Email & SMS Campaign Specialist (Klaviyo | Shopify | Remote)

Who we are We are a retention-first marketing agency supporting fast-growing e-commerce brands. We pride ourselves on tight operations, fast turnaround times, and clear communication. Our team operates with structure and discipline, while staying flexible and collaborative. Campaign Coordinators play a central role in making the whole system move. This role blends coordination, communication, and hands-on execution across modern lifecycle platforms. About the Role We’re hiring a full-time Campaign Coordinator who can manage campaign timelines, communicate clearly with strategists and project managers, and also build and QA email/SMS campaigns directly. You’ll keep projects moving, ensure all deliverables stay on track, and handle the end-to-end setup of assets inside modern email and SMS programs. If you’re organized, proactive, detail-focused, and able to move fast without sacrificing accuracy, this role is built for you. You must be available during US hours, specifically 9am–5pm in CST, MST, or PST. A skills test will be required. Core Tasks Manage campaign timelines and ensure deliverables move smoothly from creative to implementation Strong Shopify & Klaviyo (overall Direct-to-Consumer) experience. Update Asana tasks throughout the build process Communicate proactively with strategists, PMs, and creatives Ensure all assets, briefs, and calendars stay organized and up to date Join client calls to provide status updates or take notes Flag roadblocks early and surface issues before they become delays Build email and SMS campaigns inside modern lifecycle platforms Set up segmentation, tagging, UTMs, and filtering logic Schedule campaigns and flows according to the marketing calendar Troubleshoot basic to intermediate technical issues (events, profile inconsistencies, dynamic content) Conduct full QA across emails and SMS (links, rendering, device checks, dynamic content, formatting, scheduling) Follow structured SOPs with precision and consistency Must- Haves 1 to 3 years of experience coordinating digital marketing campaigns or working inside modern email/SMS platforms Strong English communication skills (spoken and written) Extremely organized, dependable, and proactive in communication Fast-moving executor who maintains accuracy under speed Comfortable with process-heavy, detail-driven work Confident in managing timelines and juggling multiple campaigns at once Able to handle basic-to-intermediate troubleshooting Comfortable using Asana and Slack in a structured operational environment Eager to grow in both coordination and lifecycle execution Why Join Fully remote Be part of one of the most organized retention teams in the industry Clear operational structure that helps you thrive and move quickly Exposure to advanced lifecycle strategy and cutting-edge retention workflows