Engineer - Operations Support 4A

Engineer - Operations Support Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Role : PLC/SCADA Engineer Experience in Industrial Automation (PLC/DCS control systems) software design. Experienced in scalable PLC, SCADA, and HMI programming using Rockwell Automation (Studio 5000 and FactoryTalk View), AVEVA ArchestrA (System Platform for Multinode design), and Siemens (TIA Portal/Simatic Manager(STEP 7) and WinCC) platforms. Strong expertise in at least two of these platforms is required. Proficient in interfacing PLC with field transmitters, sensors, and controllers (Eg: pH, DO, RTD, pressure, flow, and weight transmitters, encoders, etc.) and output devices (Eg: VFDs, Direct-on-line starters, valves, actuators, etc.). Proficient in I/O network protocols (Eg, Ethernet IP, Profibus, and Modbus) for PLC control systems. Proficient in Protocol Gateway converter modules from leading manufacturers (Eg: Prosoft, HMS Networks - Anybus, Moxa). Proficient in SQL database queries, backup, and restore processes. Familiarity with networking configurations for server-to-server and PLC-to-server communications. Proficient in the Software product development and release process (Requirements, testing, and defect/bug management). Strong communication skills and ability to work effectively with cross-functional teams. Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Software Asset Manager (CSAM) - Pearson VUEPearson VUE, ITIL Foundation Certificate in IT Service Management - AxelosAxelos, ServiceNow Certified Application Developer - ServiceNowServiceNow Required Skills Design Thinking Language English Language Proficiency - Intermediate - B1 Additional Job Location - Job Type Regular Master Skill List - Operations Support Remote Type - Hybrid Work Shift - Day Job (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.