England Men’s Operations Executive

PURPOSE

The purpose of this role is to act as the central operational and administrative anchor for the England Men’s Cricket Department. Working closely with the Operations Managers and the Director - International Cricket Operations, you will play a key part in the pre-planning and execution of smooth on and off-field arrangements. Your focus will be successful operations and logistics coordination for the England Men’s team (home and overseas), for incoming international squads during the home season, and for year-round training camps.

As a proactive problem-solver, you will take direct ownership of key operational workstreams, including team accommodation, travel, ticketing and hospitality, accreditation, visas, and budget tracking. By building strong relationships with suppliers, venues, and colleagues, you will keep complex schedules on track, resolve routine operational issues independently, and adapt to changing requirements to ensure teams have accurate arrangements in place to enable high performance. You will be based primarily at the ECB Performance Centre in Loughborough, at least 3 days per week in the office, as part of a collaborative Operations Team.

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

• Run on respect. We ensure our game is based on fairness, respect and decency.
• Embrace enjoyment. We make sure everyone finds fun in the game.
• Build belonging. We actively include so everyone can find a place in the game.
• Progress with purpose. We stay open to change to keep the game moving forward.

YOU’LL LOVE THIS JOB IF

• You take pride in getting the small details right, knowing that an accurate rooming list, travel booking or team itinerary makes a difference to players and staff.
• You enjoy joining the dots across complex arrangements, checking that timings, bookings and information align before plans are put into action.
• You find satisfaction in spotting discrepancies early, asking the right questions and following through until everything is confirmed.
• You enjoy balancing forward planning with fast-moving daily demands, keeping the details accurate and ensuring updates reach everyone who needs them.
• You enjoy building strong relationships with colleagues and external suppliers, working together to deliver seamless arrangements that allow players and staff to focus on performance.

YOU’LL BE DOING

Operations and Logistics

• Managing accommodation and travel arrangements for England Men’s and incoming international teams during the home international season and acting as the primary operational contact for team hotels and transport providers.
• Organising hospitality and ticketing arrangements for England Men’s and incoming international teams during the home international season. Maintaining accurate allocation records and ensuring delivery within deadlines.
• Ensuring accreditation information is shared accurately and efficiently for England Men’s and incoming international teams during the home international season.
• Coordinating travel arrangements for the England Men’s overseas tours, working with the Operations Managers and ECB’s travel agent, maintaining accurate passenger and baggage manifests, ensuring bookings and changes are accurately and promptly communicated.
• Managing transfers to and from airports for players and team management, alongside ad hoc travel requirements, confirming arrangements with travellers and suppliers and proactively managing changes.
• Managing rooming lists and completing visa applications for England Men’s overseas tours, confirming requirements, tracking progress, and ensuring all information and supporting documentation are accurate and complete within deadlines. Producing visa support letters for incoming touring teams.
• Team Liaison Officer administration (e.g. contracts, floats, invoices) and day-to-day communications during during the home international season.
• Assisting the Operations Manager with board-to-board MOUs and related tour documentation.
• Assisting the Operations Manager in reviewing hotel contracts for the provision of any home series, for home and touring teams.

Finance and Administration

• Managing day-to-day financial administration, recording tour expenditure, raising purchase orders, checking and processing supplier invoices, maintaining accurate budget trackers, collating and processing recharges to players, team management and overseas boards, and proactively flagging variances.
• Managing accurate, up-to-date, and securely held player and staff records, including passport details and personal details, proactively obtaining updates and checking information ahead of operational deadlines.
• Managing meeting room/event bookings, accommodation and travel requirements for England Men’s team and management group as required.
• Assisting the Director - International Cricket Operations with player contract documentation.
• Subject to workload, undertaking additional duties that may arise from time to time as directed by the Operations Managers and the Director - International Cricket Operations.
• Please note that this role is office based and requires you to be in the office a minimum of three days per week.

YOU’LL HAVE

• The right to work in the UK. We are unable to provide UK visa sponsorship for this position. Candidates must already have the legal right to work in the UK.
• Proven experience delivering complex team operations or events in high-performance or high-pressure environments.
• Proven ability to manage multiple concurrent projects with fixed deadlines and changing priorities.
• Rigorous attention to detail, and advanced proficiency in Microsoft 365 (especially Excel, Word and Outlook).
• A proven ability to be able to communicate clearly and effectively both in writing and orally, strong stakeholder-management skills and confidence working with senior colleagues, high-profile individuals and external suppliers.
• Direct experience handling day-to-day financial administration, and experience handling highly confidential and sensitive personal data securely.
• Willingness to work flexible, non-standard hours (including weekends/evenings) during peak season and travel occasionally if required.
• Desirable:
• At least 3 years of experience working in elite sport operations or international team operations.
• Professional understanding of the unique operational demands within international or professional cricket.

YOU’LL RECEIVE

• Competitive salary
• Holiday - 25 days a year
• Volunteering – 2 days a year
• Pension Scheme
• Private medical insurance
• Employee health cash-back plan
• Long-term sickness insurance
• Life assurance - a multiple of your annual basic salary
• Enhanced family leave and pay
• OpenBlend - an innovative coaching and performance management tool
• Learning and Development - a range of programmes and initiatives to help you develop and reach your potential
• Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
• Cycle 2 Work Scheme
• Season ticket loan
• Preferential access to tickets to England games
• Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Equality in Cricket Employee Network, Cricketability Employee Network (formerly called the Disability in Cricket Employee Network) and LGBTQ+ Community in Cricket Employee Network

Please note that this role is office based and requires you to be in the office a minimum of three days per week.

The interview date for this role is Tuesday 8th December, at Loughborough.