English-Speaking Inside Sales Representative — Residential Cleaning
Remote | Latin America
About Us
Jubilee Cleaning Services is a residential cleaning company serving homeowners in Beaver County, Pennsylvania. We provide recurring weekly, biweekly, and monthly cleaning services.
Our business is built on long-term relationships, not one-time transactions. Our clients trust us in their homes week after week, often for years.
We are a small, fast-moving team where your work has a direct impact. You will take ownership of our sales pipeline and communicate directly with the owner on a weekly basis.
The Role
You will be the first voice homeowners hear when they contact Jubilee Cleaning Services.
Every homeowner who fills out a form, sends us a text, or calls us will speak with you first. You will also reconnect with past clients and leads who have not yet booked.
This is a true sales role, not a receptionist position. You will prepare quotes, handle pricing objections, follow up with prospects, and confidently ask for the booking.
The best candidates are comfortable presenting a price clearly, allowing the customer time to respond, and confidently guiding the conversation toward a close.
The role is approximately 75% outbound and 25% inbound sales.
Inbound Sales — Always the First Priority
- Respond to every new lead within 5 minutes during working hours, starting with a phone call and following up by text and email.
- Conduct a brief discovery conversation to understand the home's size, condition, pets, and the client's priorities.
- Prepare accurate quotes using our pricing calculator and present them confidently.
- Focus on closing recurring cleaning plans. One-time cleaning services should be offered as a secondary option.
- Book appointments directly in our scheduling system and confirm all details in writing.
- Follow up consistently with prospects who do not book during the first conversation. Many successful bookings happen between follow-ups three and seven.
Outbound Sales
- Contact leads who previously received a quote but never booked. These are warm prospects who have already shown interest.
- Reconnect with previous recurring clients who cancelled their service.
- Contact one-time customers and work to convert them into recurring cleaning clients.
Pipeline Ownership and CRM Management
- Record every conversation, quote, follow-up, and outcome in GoHighLevel. If it is not documented in the CRM, it did not happen.
- Report weekly performance metrics, including leads contacted, quotes provided, jobs booked, and recurring plans sold.
- Identify and communicate pricing trends or recurring objections. If customers consistently hesitate at a certain price point, we want you to recognize and report it.
What We're Looking For
Required
- Excellent spoken English, with a neutral or light accent and the ability to communicate naturally and confidently with American homeowners. This is the most important requirement and will be evaluated through a live mock sales call.
- At least 2 years of experience in phone-based sales, such as inside sales, SDR, closing, or call center sales, with experience working toward sales targets or quotas.
- Comfortable handling rejection and asking for the sale more than once.
- Reliable high-speed internet, a quiet workspace, a working headset, and a backup plan for power or internet outages.
- Availability from 8:00 AM to 5:00 PM U.S. Eastern Time, Monday through Friday.
- Strong organizational skills and the ability to maintain an accurate and updated CRM without constant supervision.
Nice to Have
- Experience selling home services such as cleaning, lawn care, pest control, HVAC, or pool services to U.S. consumers.
- Experience using GoHighLevel or a similar CRM.
- Experience selling recurring services, memberships, or subscription plans rather than one-time purchases.
This Role May Not Be a Fit If
- You are primarily looking for a customer support or administrative position with a sales title.
- You are uncomfortable discussing pricing or responding to discount requests.
- You depend on a fixed script for every sales conversation.
Compensation
- $10 USD per hour to start.
- Full-time position: 40 hours per week, approximately $1,730 USD per month.
- Weekly performance bonuses once you have mastered the sales process and can manage the pipeline independently.
- Paid weekly via Wise.
- Long-term, full-time opportunity for someone who wants to grow with the company.
Hiring Process
- Written application.
- Live 10-minute mock sales call, where you will practice quoting a residential cleaning service.
- Interview with the owner.
- Paid trial week working with real leads.
- Final offer.