Enterprise Risk Manager

Job Description

The Role

The Enterprise Risk Manager is responsible for driving the organisation's enterprise-wide risk management framework, ensuring risks are identified, assessed, managed and monitored in alignment with strategic objectives. The role provides second-line oversight, supports business areas in effective risk management, delivers high-quality reporting to senior leadership, and strengthens risk culture across the organisation.

Key Responsibilities

• Proactively lead the continuous improvement of the Risk Management Framework for Collinson Insurance whilst meeting all internal/commercial and external/regulatory expectations in a timely manner.
• Coordinate second-line assessment and monitoring of the control environment, and provide challenge to business stakeholders' risk and control self-assessments across these entities.
• Produce impactful reporting on risk matters to Executive and Board Committees.
• Act as a key contact for first-line risk management stakeholders across the locally supported entities, as well as the wider second-line Group Risk Management team.
• Lead or participate in Risk Management projects and analysis spanning various topics, in collaboration with other colleagues from across Collinson Insurance.
• Maintain, enhance and embed the Enterprise Risk Management Framework (ERMF).
• Support the development of risk policies, standards and guidance.
• Facilitate risk governance committees, prepare papers and challenge submissions from the business.
• Lead enterprise-level risk assessments, including risk workshops and horizon scanning.
• Drive consistency in risk scoring, control evaluation and treatment planning.
• Maintain organisation-wide risk registers; ensure data quality and timely updates.
• Monitor key risk indicators (KRIs) and coordinate escalation of emerging risks.
• Provide independent review and challenge of first-line risk assessments, controls and action plans.
• Evaluate the adequacy and effectiveness of risk controls across the business.
• Ensure material risks have clear owners, treatment plans and follow-through.
• Produce risk dashboards, heat maps and board/committee reports.
• Analyse trends, themes and concentrations of risk to support strategic decision-making.
• Provide insights on regulatory expectations, industry practices and emerging threats.
• Act as a trusted partner to business units, providing guidance on risk management practices.
• Deliver training, communication campaigns and awareness activities to strengthen risk culture.
• Support major projects and change initiatives with risk oversight and assurance.
• Support the escalation and management of operational incidents.
• Ensure root cause analysis is undertaken and effective remedial actions are implemented.
• Track thematic issues and link findings to the risk profile.
• Adhere to the FCA's Conduct Rules and the Firm's code of conduct.
• Undertake all regulatory training as prescribed by the company and comply with all policies relevant to the role.
• Immediately report any known conflicts of interest in line with company policy.
• Satisfy on an ongoing basis the company's fit and proper requirements (honesty, integrity and reputation; competence and capability; financial soundness).

Knowledge, Skills and Behaviours

Essential

• Proven working experience in a risk management position with increasing levels of accountability.
• Strong analytical and data interpretation skills.
• Experience in enterprise, operational or strategic risk management.
• Strong understanding of risk frameworks (ISO 31000, COSO ERM, three-lines-of-defence model).
• Ability to interpret data, analyse trends and produce clear executive-level reporting.
• Strong stakeholder management and influencing skills across all levels.
• Excellent communication skills, both written (board papers) and verbal (workshops).
• Experience running risk assessments, facilitating workshops and challenging the business.
• Critical thinker with the ability to challenge constructively.
• Outcome-focused, organised and able to manage competing priorities.
• Collaborative and able to build strong relationships across the organisation.
• Proactive and curious, with a continuous improvement mindset.
• Integrity and sound judgement in handling sensitive or complex issues.

Desirable

• Professional qualifications (IRM, CIMA, CFA, PRM, CIA, etc.).
• Experience in regulated sectors (financial services, energy, telecommunications, healthcare, etc.).
• Familiarity with risk technology platforms (e.g. Decision Focus, Archer, MetricStream, Fusion, Riskonnect).
• Prior involvement in AI or ESG initiatives.
• Experience building KRIs and challenge in financial risk areas.

Reward & Benefits: What's in it for me?

We want our people to feel recognised, supported and able to thrive both at work and beyond it.

We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.

Equal opportunities: Our commitment to inclusion

Collinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.

About Us

Collinson Group is powered by a culture of innovation, collaboration, and integrity. Our employee experience brings together everything that makes us unique: our strong values, our commitment to sustainability, our recognition programmes, and our inclusive culture. Most importantly, it’s our people who make the difference. At Collinson Group, we’re curious, hardworking, humble, and focused on creating impact together, which is why we’re proud to be recognised as a top workplace.

Why work here?

Better journeys start here — including your own.

Join a growing global business where you can solve meaningful challenges, collaborate with talented people around the world and help shape the future of travel, loyalty and customer experience.

Bring your perspective, grow beyond your role and make an impact that reaches beyond profit.

Your next journey could start here

Our Culture

At Collinson Group, our culture is shaped by how we work as much as what we achieve. We are curious, ambitious and grounded, and we believe the strongest ideas are built together.

Our values — Do the Right Thing, Take Action, One Team and Act Smarter — guide the decisions we make, the way we treat one another and how we deliver for our clients, customers and partners.

We want everyone to have the opportunity to do meaningful work and fulfil their potential. Through learning and development, recognition, wellbeing, inclusion and our commitment to sustainability and community impact, we create an environment where people can grow, contribute and feel that they belong.