European Customs Specialist Coordinate

Job Description

Work Arrangement:

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Dubai Headquarters three times per week or other frequency dictated by the business.

The Role:

The European Customs Specialist Coordinate – GM Europe – will lead customs and trade compliance operations across Europe, serving as a key advisor on EU import, export, and cross-border activity. This role partners with teams including CCA, Sales, GM Defense, Cruise, GM Motorsport, Finance, Tax, Logistics, Legal, and Supply Chain to deliver compliant, efficient, and cost-effective trade operations. The position oversees broker governance, regulatory compliance, customs reporting, and risk management while helping the business navigate evolving European trade requirements. This role also supports operational excellence through strong analytics, stakeholder collaboration, and continuous process improvement.

What You’ll Do:

• Lead European customs and trade compliance operations across imports, exports, and cross-border activities.
• Provide regulatory guidance on EU customs requirements including valuation, tariff classification, origin, preferential trade agreements, T1 transit procedures, and ATA Carnets.
• Manage customs brokers and logistics providers, including service quality, reporting, performance, and compliance risk oversight.
• Coordinate customs audits, authority inquiries, documentation retention, regulatory reporting, and internal compliance controls.
• Support duty and tax reconciliation, customs entry validation, broker invoice reviews, and Finance and Tax reporting requirements.
• Develop customs KPIs, broker performance metrics, risk indicators, and leadership reporting dashboards.
• Monitor regulatory developments such as CBAM, EUDR, F-Gas, and EPR and partner cross-functionally to implement compliant trade processes.

Your Skills & Abilities:

• Bachelor’s degree in International Trade, Supply Chain, Logistics, Business, Finance, Law, or a related field.
• 6+ years of experience in customs operations, including import and export activities.
• Extensive knowledge of European and international customs laws and regulations.
• Knowledge of tariff classification, free trade agreements, export controls, and trade compliance.
• Fluency in English.
• Working knowledge of SAP and ERP global trade automation solutions.
• Knowledge of Supply Chain, International Trade, and Logistics.
• Experience with compliance, integrity, or customs-related work.
• Ability to collaborate across functions and management levels to support a global compliance program.
• Strong analytical, oral, and written communication skills, with the ability to work independently in a fast-paced and ambiguous environment.

What Will Give You A Competitive Edge:

• Fluency in one or more non-English European languages.
• Familiarity with project management and matrix leadership structures.
• Working knowledge of Dubai Trade and TMSii for Middle East support activities.
• Experience supporting customs programs such as inward/outward processing, temporary imports/exports, returned goods relief, and AEO.
• Process improvement mindset with experience using or learning tools such as KNIME, PowerBI, Access, Excel, Teams, SAP, and AI-enabled simplification tools.
• Demonstrated ability to research, interpret, and apply customs or tax legislation to improve controls and efficiency.

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