Examinations Coordinator (Clinical)

Examinations Coordinator (Clinical)£39,533 per annum plus excellent benefitsLondon WC1 and home-based35 hours per week, full-time24 month Fixed Term ContractInterviews: 11 December 2026 (remote) The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised, proactive and experienced Examinations Coordinator to support the delivery and development of our overseas MRCPCH Clinical examinations. This is an exciting opportunity to play a key role in coordinating the preparation and delivery of clinical examinations internationally, working with examiners, candidates, colleagues and external stakeholders to ensure examinations are delivered effectively and to a high standard. Reporting to the Overseas Clinical Examinations Manager, you will work as part of the Overseas Clinical Examinations team, coordinating examiner processes, supporting complex candidate cases and contributing to the ongoing development and quality assurance of our examinations. You will also provide day-to-day guidance and supervision to Examinations Administrators, acting as a point of escalation for more complex queries and operational issues. You will work closely with colleagues across the College, including the Head of Clinical Examinations, Senior Examiners and the DCH team, contributing to projects and improvements that support the continued development of the MRCPCH and DCH qualifications. Key responsibilities include:

• Coordinating the operational delivery of overseas MRCPCH Clinical examinations, working with colleagues and stakeholders to ensure effective and timely examination delivery
• Providing day-to-day guidance, supervision and escalation support to Examinations Administrators, helping resolve complex queries and operational issues
• Coordinating examiner lifecycle processes, including recruitment and appointment, retirement, inactivity, membership requirements and refresher training
• Supporting the recruitment and onboarding of examiners and Examiner Elects, including coordinating recruitment processes, introductions and Overseas Examiner training
• Managing examiner feedback processes, including compiling and sharing feedback with Senior Examiners and coordinating feedback on examination scenarios
• Working with the Scenario Coordinator and Senior Examiners to support the review, development and quality assurance of examination scenarios
• Managing complex candidate cases, including reasonable adjustments, refund requests, complaints, appeals and reviews of marks
• Providing guidance and support on examiner expenses and finance queries, escalating more complex matters where appropriate
• Co-administering the MRCPCH Clinical Examinations Committee, supporting the effective organisation and administration of meetings
• Supporting process development and quality assurance across overseas clinical examination delivery, identifying opportunities for improvement and contributing to their implementation
• Maintaining appropriate records and ensuring file management and retention processes meet relevant requirements
• Providing operational and administrative support, including marksheet processing, scanning and other examination-related administration
• Working with the Head of Clinical Examinations and DCH Administrator to support the development and implementation of the DCH examination review
• Providing flexible support during examination periods, including occasional travel within and outside London, overnight stays and some out-of-hours or weekend working Essential skills and experience include:
• Experience coordinating complex administrative or operational processes, managing multiple activities and deadlines to a high standard
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with a wide range of internal and external stakeholders
• Excellent stakeholder management and customer service skills, with the ability to build effective relationships and manage sensitive or challenging situations appropriately
• Experience handling complex or sensitive queries, using sound judgement to resolve issues or escalate them when necessary
• Ability to exercise discretion when handling confidential information and communicate difficult messages with diplomacy and tact
• Excellent organisational and planning skills, with the ability to prioritise a varied workload, manage competing deadlines and respond effectively to changing priorities
• Ability to interpret and apply policies, procedures and guidance consistently, using sound judgement when dealing with complex or unusual circumstances
• Experience contributing to projects and service development, identifying opportunities for improvement and supporting the implementation of changes
• Strong problem-solving skills and a pragmatic approach to resolving issues and adapting to changing circumstances Desirable:
• Experience working within examinations, assessment, education, healthcare or another regulated environment
• Experience coordinating the logistics and operational delivery of large-scale, multi-centre events or activities
• Experience providing supervision, guidance or support to colleagues
• Experience supporting projects, service development or process improvement, including implementing changes to ways of working The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in improving child health and supporting paediatricians across the UK and internationally. Our examinations play an important role in supporting high professional standards and assessing the knowledge and skills of doctors working in paediatrics. Through our international examinations programme, we support the development of paediatricians and the delivery of high-quality child health care worldwide. Our values - Include, Influence, Innovate and Inspire - are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation. The role is based in London, with occasional travel within and outside London, including overnight stays. Some flexibility may be required to support examination delivery outside normal College hours, including occasional weekend working. The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks. As the College expands its involvement with children and young people, this role may in future be subject to a Disclosure and Barring Service check. We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible. Application ProcedureIf you are interested in this opportunity, please click the apply button below. You will need to register on the applicant portal and complete the application form including your CV and supporting statement.The supporting statement should set out how your qualifications, experience and training meet each of the selection criteria. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.If you have questions about the role or would like to apply using a different format, please email recruitment@rcpch.ac.uk