Executive Assistant (RK)

Position: Executive Assistant Location: Remote | Full-Time (40 Hours/Week) We are looking for a highly organized, proactive, and process-driven Executive Assistant to provide strong administrative and operational support. This role is ideal for someone who thrives in fast-paced environments, takes ownership, and can help create structure, accountability, and operational efficiency across the business. The ideal candidate is detail-oriented, dependable, tech-savvy, and capable of growing alongside the company while helping remove operational bottlenecks from leadership. Key Responsibilities: Calendar, Time & Accountability Management Manage calendars, schedules, and meeting coordination Ensure meetings, appointments, and deadlines are not missed Proactively provide reminders and keep leadership organized and on schedule Inbox & Communication Management Manage and organize incoming emails and communications Triage operational updates, proposals, logistics, and administrative requests Escalate only high-level decisions requiring leadership attention Maintain organized communication workflows and follow-ups Administrative & Operations Support Handle operational overflow and administrative projects Assist with compliance-related tasks, registrations, certifications, documentation, and related administrative processes Prevent operational bottlenecks by owning follow-through and task completion SOPs, Systems & Documentation Create, organize, and improve SOPs and workflows Build onboarding checklists, process documentation, and training materials Document systems and operational procedures as processes evolve Assist with KPI tracking and operational organization CRM & Operational Systems Work daily inside CRM platforms such as ServiceTitan, JobNimbus, or similar systems Execute process-driven administrative and operational tasks Participate in ongoing systems and CRM training to continuously improve efficiency Presentation & Reporting Support Build and maintain professional PowerPoint presentations and weekly meeting decks Assist with internal reporting, meeting preparation, and organizational communication Requirements: Strong Executive Assistant, Operations, or Administrative experience Excellent organizational and time-management skills Strong written and verbal English communication Highly proactive with strong accountability and follow-through Detail-oriented and process-driven Comfortable managing multiple priorities simultaneously Experience with CRM systems such as ServiceTitan, JobNimbus, or similar platforms preferred Strong proficiency in Google Workspace and Microsoft Office/PowerPoint What We're Looking For: Someone who takes initiative and solves problems independently A highly reliable team member who creates structure and accountability A professional who can handle sensitive information with discretion Someone capable of helping leadership stay focused on growth and high-level priorities A long-term partner who can grow with the business and continuously improve systems and operations