Expression of Interest - Sales/Business Development

The Business Development Manager is responsible for new business sales and key account growth for Testgrid in his or her assigned industry vertical with the objective of helping Testgrid achieve its vision. Testgrid helps companies of all sizes with a powerful combination of assessment technology and processes to select, develop, optimise and retain organisations most important assets. Testgrid solutions help organisations drive superior performance in areas such as Selection, Development, Talent Pools, Succession Planning and Leadership Development. Testgrid’s strategic application of psychometric tests and state-of-the-art assessment platform are aligned to organisations competencies and reduce risk across talent management initiatives. Duties & Responsibilities Prospect to identify and qualify new sales opportunities from existing customers and new prospects, including cold calling and development of leads through referral channels, to generate appointments and establish and consolidate relationships . This includes collecting appropriate account information and identifying appropriate contacts at each prospect, and leveraging Testgrid’s marketing activities and reseller relationships. Manage the pipeline of opportunities from current and prospective customers to ensure that sales goals can be met . This includes qualification of opportunities within the pipeline, proper prioritisation of activities, and management of time and commitments to ensure priority opportunities move through the Testgrid sales process. Familiarity with proven sales methodologies to drive a strategic account development process with nominated accounts, utilising the established Testgrid account planning, account documenting and project management processes. Regularly review progress of the plan with management, and ensure momentum and energy is applied to all processes. Manage ongoing account service and management, development of new sales opportunities and ongoing revenue streams and solicitation of referrals . Conduct planning meetings with clients to discuss new applications of testing methodologies and plan for new projects . Solicit feedback to ensure Testgrid is providing the highest possible level of service to our clients. Ensure a clean knowledge transfer and hand-off of closed sales to the Customer Success Manager , such that projects and service issues can be handled smoothly and customer satisfaction can be maximized . Work with the Success, Expert and Support teams on an ongoing basis to ensure customer satisfaction. Maintain all sales resources and databases such that they are kept up to date and accurate . This includes the salesforce.com Database and any other designated sales resources and systems. Effectively communicate with Testgrid’s clients and staff . Build a good working relationship with the client, ensure an understanding of the client’s needs and objectives , and approach decisions as a partnership with the customer . Follow Testgrid’s internal communica tions guidelines and workflows. If you are interested in this role, please complete the online application form and follow the link to complete a video interview