Farmers– where ambition meets opportunity.

Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head-on, learn from every experience and measure their impact on the customers who trust them.

Join us and help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award-winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers.

Ready to make your mark? Discover Farmers’ vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate.

Job Summary

Systems administrator supports Configuration, user permissions, testing, integration SME, Basic reporting, and supports the overall technology roadmap efforts. This position manages, maintains, and optimizes claims systems to ensure reliability and performance. The role performs day-to-day claims systems administration activities and acts as a claims systems expert to provide technical support for end users. Performs work with a limited degree of supervision, with oversight focused only on complex new assignments.

Essential Job Functions

Maintains reliability and performance of claims systems by monitoring, running tests, and troubleshooting.
Demonstrates strong problem-solving abilities to proactively identify, evaluate, and resolve moderately complex to complex issues related to claims systems.
Acts as a subject matter expert in one or more claims systems.
Applies in-depth knowledge to efficiently manage and troubleshoot system-related issues.
Provides technical support for end users and responds to various questions and issues.
Coordinates with IT to configure and manage claims systems within the IT infrastructure. Implements Agile methodology when collaborating with cross-functional teams and IT to develop plans, schedules, and requirements for deployment of claims systems.
Researches, develops, tests and implements claims systems upgrades or enhancements.
Recommends technology solutions to improve manual processes.
Conducts and responds to regular audits of claims systems to ensure compliance.
Implements measures for systems and data security and adherence to requirements.
Builds and maintains relationships with external vendors to optimize the integration and use of claims systems.
Queries and manipulates data to solve business problems including data extraction from relational databases.
Creates and maintains defined processes and practices to ensure consistent and effective operation of claims systems.
Takes ownership of procedural guides by maintaining accurate and up-to-date records to ensure comprehensive documentation of claims systems, processes, and configurations for knowledge sharing and reference purposes.
Performs other duties as assigned.

Physical Actions

Physical Environment

Education Requirements

High School Diploma or equivalent is required. Bachelors degree is preferred but not required.

Experience Requirements

2 years of experience working as a IS Administrator or related
Understanding of HR procedures
2+ years working with SAP Success Factor or other platforms
Understanding of M365 tools
Experience on ticketing systems like ServiceNow

Special Skill Requirement

Additional Qualification

Experience working with Power Platform tools

Benefits

This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance-based bonuses, comprehensive benefits, and ongoing training and development resources.

Important Hiring Conditions and Disclosures

By applying for this position, candidates acknowledge and agree that:

• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.

• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.

• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.

About Farmers Insurance
"Farmers Insurance®" and "Farmers®" are tradenames for a group of insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services products. Farmers Insurance Exchange, the largest of the three primary insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2025 Fortune 500 list. For more information about Farmers Insurance, visit Farmers.com.

FBS HRIS Administrator