FBS (Mexico) HR Operations and Talent Support

Job Summary

Essential Job Functions

• Coordinate and support onboarding and offboarding activities for Sales Coaches and Sales Specialists within the AODS Program.
• Serve as a point of contact for U.S.-based candidates, internal Farmers stakeholders, and external partners, including Kelly OCG.
• Manage administrative activities, documentation, and follow-ups throughout the onboarding and offboarding processes.
• Track onboarding and offboarding progress, ensuring deadlines, required information, and process steps are completed accurately and on time.
• Coordinate meetings, schedules, communications, and process updates using Microsoft Outlook, Teams, and other Microsoft 365 applications.
• Maintain accurate records, trackers, and documentation while ensuring confidentiality and compliance with internal procedures.
• Provide administrative and project coordination support to the Talent Acquisition organization.
• Support recruiting activities as needed, including interview scheduling, job posting coordination, résumé reviews, candidate screening, and follow-up communications.
• Assist with candidate documentation, background investigation requests, and other recruitment-related administrative tasks as assigned.
• Support assigned requisitions by identifying and evaluating qualified candidates, conducting initial phone screens, and assisting with hiring and offer coordination under supervisor guidance, as needed.
• Collaborate with internal teams and external partners to identify and resolve process issues, delays, or missing information.
• Monitor assigned activities, communicate progress, and proactively escalate risks or challenges to the appropriate stakeholders.
• Support process improvements to enhance efficiency, organization, and the overall onboarding and offboarding experience.
• Perform additional administrative, recruiting, and project support responsibilities as assigned.

Education Requirements

• 1–3 years of total professional experience required; 4–6 years preferred.
• 1–3 years of relevant experience in administrative support, HR operations, recruiting, onboarding, or project coordination required; 4–6 years preferred.
• Previous experience in a corporate environment preferred.
• Experience supporting Talent Acquisition, Human Resources, or onboarding/offboarding processes is an advantage.
• No specific degree required for the AODS Program role.
• Bachelor's degree in Business Administration, Human Resources, or a related field preferred.
• Fluent English required, including written and verbal communication with U.S.-based stakeholders

Experience Requirements

• Intermediate proficiency in Microsoft 365, including Outlook, Teams, Excel, Word, PowerPoint, and SharePoint; 4–6 years of experience preferred.
• Intermediate proficiency in Microsoft Outlook for email communication, calendar management, and meeting coordination; 4–6 years of experience preferred.
• Ability to maintain organized trackers, reports, records, and administrative documentation.
• Familiarity with recruiting, onboarding, offboarding, or HR administrative processes.
• Ability to coordinate multiple activities, deadlines, and stakeholders in a remote working environment.

Special Skill Requirement

• Advanced written and verbal communication skills.
• Strong organizational, prioritization, and time-management abilities.
• High level of discretion and ability to handle confidential and sensitive information appropriately.
• Ability to work independently and proactively in a remote environment.
• Strong attention to detail and accuracy in documentation and process coordination.
• Excellent interpersonal skills and ability to collaborate with internal teams and external partners.
• Strong follow-up skills and accountability for assigned tasks and deadlines.
• Ability to manage multiple priorities and adapt to changing business needs.
• Proactive problem-solving skills and willingness to identify opportunities for process improvement.
• Professionalism, reliability, and a collaborative mindset.