Field Care Supervisor - Mid Sussex

At Guardian Angel Carers Mid Sussex, we believe that outstanding care starts with outstanding people. We are proud of the exceptional care we provide to our clients and the supportive, positive culture we have built within our team.

As we continue to grow, we are looking for a dedicated, organised, and compassionate Care Supervisor & Trainer to join us on our journey.

Salary: £27,000 - £29,600 per annum (DOE) + additional on-call payments

This is an exciting opportunity for someone who is passionate about delivering high-quality care, enjoys supporting other Care Assistants, and takes pride in making a real difference every day.

We are looking for more than experience alone. We want someone who is kind, proactive, fun to work with, highly organised, and genuinely cares about people. Someone who shares our values, embraces high standards, takes initiative, and wants to be part of a team that strives for excellence in everything we do.

We offer our Care Supervisors:

• Flexible working options

• Paid mileage

• Fully funded training and career development opportunities

• Up to £250 Refer-a-friend bonus

• 28 days annual leave including bank holidays

• A supportive management team that genuinely values its staff

• The opportunity to make a meaningful impact within a growing and highly respected home care company

About the Role: This is a varied and rewarding position that combines client assessments, team development, training delivery, quality assurance, and office-based administration.

You will play a key role in ensuring our clients receive exceptional care while supporting our CareAngels to thrive in their roles.

Working 37.5 hours per week, you will also participate in our out-of-hours on-call rota and provide care support when required to ensure our clients always receive the highest standard of service.

As our Care Supervisor & Trainer, you will:

• Complete detailed client assessments and create personalised care plans

• Manage onboarding paperwork, contracts, consent forms, and care documentation

• Conduct client reviews to ensure care remains safe, effective, and responsive

• Support capacity planning and work closely with the Care Coordinator and Registered Manager

• Investigate and resolve concerns or complaints with professionalism, empathy, and a solution-focused approach

• Deliver engaging face-to-face training and support ongoing learning and development

• Carry out supervisions, competency assessments, observations, and mentoring sessions

• Support shadowing and induction of new Care Assistants and Support Workers

• Complete audits and quality assurance checks to maintain our high standards

• Promote a positive culture where people feel valued, supported, and motivated

• Be a Team Leader and lead by example, championing our values of compassion, professionalism, reliability, and excellence

About You - We are looking for someone who is:

• Warm, approachable, and compassionate

• Highly organised with excellent attention to detail

• Confident working independently and using their own initiative

• A strong communicator who builds positive relationships with clients, families, and colleagues

• Passionate about delivering truly outstanding care

• Professional, dependable, and committed to maintaining high standards

• Positive, energetic, and enjoys being part of a team

• A natural mentor who enjoys supporting and developing others

Essential Requirements

• Full UK Driving Licence and business use insurance

• Minimum of 2 years' hands-on care experience

• Minimum of 1 year in a senior care or office-based care role

• Level 3 Diploma in Health and Social Care

• Care Certificate

• Experience using care management software

• Excellent written and verbal communication skills

• Strong planning, time management, and organisational skills

We are not looking for someone who simply wants a job. We are looking for someone who wants to be part of a team that genuinely cares, supports one another, and is committed to providing exceptional care to every client, every day.

If you are ambitious, caring, organised, and ready for a new challenge within a fantastic team, we would love to hear from you.

Apply today and become part of something special.

Benefits:

• Company events

• Company pension

• Free parking

• On-site parking

• Referral programme

• Store discount