Field Team Lead

For more than 65 years, Kordia has proudly kept New Zealanders and their businesses safe, connected and informed. Operating across New Zealand, Australia and the Pacific, we deliver mission-critical solutions spanning broadcasting, telecommunications infrastructure, maritime communications, cloud and cyber security.
We’re looking for an experienced Field Team Lead to lead our Field Operations team across the Wellington and Palmerston North region.

Ko tā mātou mahi – About the role

This is a hands-on leadership role combining people leadership, field engineering and operational delivery across the region.

You’ll lead the day-to-day activities of a skilled field team, ensuring work is well planned, executed safely, efficiently and to a high standard. You will provide day-to-day leadership, coaching, and technical support to your team while helping drive performance, customer satisfaction, and continuous improvement.

You’ll also remain close to the technical work, supporting complex installations, maintenance, repairs and commissioning across broadcast and telecommunications infrastructure.

A key part of the role is coordinating work across the region, building strong customer relationships, resolving issues quickly and working with project managers and other teams to ensure resources are deployed effectively and customer commitments are met.

Ko tō mahi – What you’ll be doing

• Lead, coach and develop a regional team of field engineering professionals.
• Oversee field operations across Wellington and Palmerston North, ensuring work is safely and effectively delivered.
• Manage maintenance, repairs, installations and commissioning across broadcast and telecommunications infrastructure.
• Plan team workload, capacity and resources across the region.
• Provide technical leadership and support on complex field issues.
• Contribute to scoping, quoting, scheduling and resourcing for customer work and projects.
• Build strong relationships with customers and act as a key link between customers and internal teams.
• Manage operational performance, costs, quality and delivery against agreed targets.

Nā tōu rourou – What you will bring

You’ll be an experienced field engineering professional who enjoys leading people while still being comfortable getting into the technical detail when required. Ideally, you’ll bring:

• Strong experience in field engineering within telecommunications, broadcasting, technology or a related environment.
• Strong people leadership, communication, and coaching skills.
• A solid understanding of telecommunications or broadcast systems, architecture and hardware.
• Strong understanding of field operations, with accountability for the safe, reliable, and effective delivery of work across sites, ensuring customer commitments, operational priorities, and service standards are consistently met.
• Good knowledge of IP-based systems or hybrid IP/broadcast environments.
• Strong problem-solving skills and the ability to make sound decisions in high-pressure operational situations.
• Ability to balance customer expectations, operational priorities, safety requirements, and team performance
• Good commercial awareness, along with strong customer and stakeholder management skills.
• A commitment to safety, quality, and continuous improvement.
• A relevant engineering, electronics, telecommunications or broadcast qualification, or equivalent practical experience.
• You’ll also need the legal right to work in New Zealand and a full, clean driver licence.

Nōu te rourou – Why Kordia?

At Kordia, you’ll be working with experienced people on infrastructure and technology that genuinely matters. You’ll have the opportunity to lead a capable technical team across a broad region, stay connected to the engineering work and play an important role in delivering reliable services for customers.

We offer a collaborative working environment, interesting technical challenges and the opportunity to build your leadership career within a business with deep expertise across telecommunications and critical infrastructure.

Alongside this, Kordia offers matched employer superannuation contributions of up to 5%, learning and development support, internal career pathways, flexible working, enhanced parental leave, wellbeing initiatives and insurance benefits.

If you’re an experienced field engineer ready to step into broader regional leadership and operational responsibility, we’d love to hear from you.