Finance Systems Support Specialist

Location: Basingstoke (Hybrid working, 3 office days per week - Thursday being an anchor day)

Employment Type: Permanent, Full Time

Why Join Us?

• Annual Bonus Opportunity
• Develop your expertise supporting SAP ECC finance systems within a collaborative Finance Systems team
• Work with Finance, Technology and external partners to solve real business challenges
• Explore practical ways to use AI and automation to make finance processes simpler and more effective

For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. This commitment has been recognised by Sunday Times “Best Places to Work” for the last two years.

This is the Job

Are you confident working with SAP ECC and interested in building your career within finance systems?

We’re looking for a Finance Systems Support Specialist to help keep the technology underpinning our finance operations running smoothly, while identifying opportunities to improve how we work.

Working within our Finance Systems team in Basingstoke, you’ll support SAP ECC, including finance processes and associated applications, acting as a key link between Finance, Technology and third-party providers. You’ll investigate issues, support system changes and help maintain accurate, controlled financial data.

This is a hands-on opportunity for someone with a foundation in SAP finance systems who enjoys solving problems, working with different stakeholders and exploring how automation and AI tools can make everyday finance processes more efficient.

Key Responsibilities

• Support SAP ECC finance applications, investigate incidents and service requests, and coordinate timely resolution with internal teams and third-party providers.
• Help maintain reliable finance processes and data, including reconciliations, data quality checks, master data and the investigation of discrepancies.
• Support system testing, enhancements, releases and deployments, maintaining clear documentation and test evidence.
• Assist with application controls, audit requirements, user access reviews and segregation of duties.
• Build effective working relationships with Finance and Technology stakeholders, keeping them informed and managing expectations when priorities change.
• Identify repetitive activities and opportunities to simplify or automate workflows, including the responsible use of AI-assisted tools.

What Do I Need?

You’ll Bring

• Practical experience working with SAP ECC in a finance systems, finance operations or application support environment, with knowledge of its finance modules.
• A sound understanding of core accounting principles, including double-entry bookkeeping, reconciliations and finance processes such as Record to Report, Order to Cash or Procure to Pay.
• Experience investigating finance system issues, analysing data or supporting process improvements, with an interest in automation.
• Confidence communicating with stakeholders at different levels, understanding their needs, managing expectations and explaining issues clearly.
• Strong Excel skills, good analytical thinking and attention to detail, with the ability to prioritise competing requests.
• Practical familiarity with AI tools in day-to-day work, or clear evidence of an interest in using them responsibly to improve productivity and finance processes.

Nice to Have

• Experience with SAP FS-CD or other specialist finance applications.
• Exposure to Alteryx or similar workflow automation and data preparation tools.

Belonging at The AA

At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.

Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.

Driven by People, Rewarded by Benefits

We believe in rewarding our people. That's why we offer a comprehensive benefits package including;

• 25 days' annual leave plus bank holidays, the option to buy additional holiday
• Up to 7% employer pension contribution
• Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance
• 24/7 GP access and wellbeing support for you and your family
• A wide range of employee discounts, including our popular car salary sacrifice scheme