Financial Analyst (Broker Commission)

Company Overview:

Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com.

Summary Description:

The Financial Analyst plays a critical role in supporting the Broker Commissions team through data analysis, process automation, financial modeling, and reporting. Reporting to the Director, Financial Operations, this position serves as a key analytical resource responsible for improving the accuracy, efficiency, and governance of broker commission activities and related customer acquisition costs.

The role partners closely with the Broker Commissions team, Finance, Sales, and external vendors to develop data-driven solutions that strengthen quality assurance processes, reduce operational risk, and enhance overall commission payment accuracy. The Financial Analyst will build and maintain financial models, reporting tools, and automated controls that streamline workflows and minimize manual effort while providing actionable insights to leadership.

In addition, this position is responsible for delivering analytical support related to broker commissions and other customer acquisition costs, assisting with monthly forecasting activities, variance analysis, budgeting, and strategic decision-making. The ideal candidate combines strong financial acumen, technical expertise, and process improvement skills to drive operational excellence and support organizational growth.

Essential Functions:

• Support the Manager, Broker Commissions, and team through advanced data analysis, reporting, and quality assurance activities.
• Develop and maintain financial models, automated reporting solutions, and analytical tools to improve commission operations and reduce manual processes.
• Analyze commission payment data to identify discrepancies, trends, risks, and process improvement opportunities.
• Design and implement controls that strengthen the accuracy and efficiency of commission calculations and payment processes.
• Assist with forecasting, budgeting, and accrual processes related to broker commissions and other customer acquisition costs.
• Prepare monthly variance analyses and provide insights into key drivers impacting financial results.
• Produce recurring and ad hoc reporting for leadership, highlighting performance trends, emerging risks, and opportunities.
• Partner with the Broker Commissions team, Finance, Sales, and external vendors to support issue resolution and process optimization.
• Support system enhancements, testing efforts, and implementation of new technologies related to commission administration and reporting.
• Document business processes, reporting methodologies, and control procedures to support operational consistency and audit readiness.
• Identify opportunities to improve scalability, eliminate inefficiencies, and strengthen data governance across commission-related processes.

Qualifications and Requirements:

• Bachelor’s Degree in Accounting/Finance/Business or a similar field
• Proficiency in Excel and Microsoft Office Suite.
• Proficiency in handling imported/exported data for reporting and analysis
• Self-motivated with a proactive approach to challenges
• Ability to perform accurate financial calculations for cost/budget analysis
• History of building strong relationships across teams
• Strong attention to detail and organizational skills
• Clear, concise, and professional communication
• Ability to excel in a collaborative team environment
• Adaptability to changing priorities in a fast-paced environment
• 2-3 years of experience in financial analysis
• Understanding of general accounting principles
• Familiarity with SQL, SAS, or other data query languages preferred
• Knowledge or experience with the health insurance industry preferred

Member-centric Impact Statement:

This position directly impacts members as ensuring a smooth commissions experience will build trust with the commission agencies and agents, thus allowing these entities/people to recommend Zing to new members while also working hard to retain our current members.

Zing Health offers the following benefits:

• A competitive salary based on the market
• Medical, Dental, and Vision
• Employer-Paid Life Insurance
• Paid Maternal Leave
• Paid Paternal Leave
• 401(K) match up to 4%
• Paid-Time-Off
• Employee Assistance Programs
• Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc.

Zing Health is committed to being an Equal Opportunity Employer.

This means the company ensures all employment decisions, including hiring, promotion, compensation, and benefits, are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. Zing Health strives to create a diverse, inclusive, and respectful workplace, providing equal access and opportunities for all employees and applicants. The organization actively promotes a culture of fairness and non-discrimination, supporting the personal and professional growth of every team member.