FinancialForce Business Analyst

Job Description This is a remote position. Responsibilities Presenting the FinancialForce Professional Services Automation (PSA) application via remote meetings. Developing and managing relationships with customers. Perform key components of remote implementations of the FinancialForce PSA applications. Components may include installation, configuration, training, report writing, data migration and general support. Design and configure components of the solution following best practices Participate and supervise the implementation during each step Perform gap analyses and build FinancialForce PSA roadmaps to address potential gaps Understand client’s back-office PSA process requirements and assist project team in translating those requirements into functional specifications for custom development and functional extension. Requirements Experience with Professional Service Automation (PSA), Time Tracking. Financial and/or Project Management software Experience with Accounting, CRM, ERP and/or HCM systems Proven expertise in advising and supporting enterprise-scale technical solutions while meeting complex business requirements Certification is an asset Strong understanding of software development processes Analytical mind and excellent communication skills Responsible, methodical, organized and thorough Knowledge of Agile methodology