Fonteva - Functional Business Analyst

Job Description This is a remote position. RESPONSIBILITIES: Facilitate Customer meetings, either virtually or in person as required by the Project. Lead requirements elicitation and User Story documentation. Lead User Acceptance Testing, deployment and validation activities. Execute Fonteva configurations in alignment with the documentation and contracted scope/budget. Create a backlog of Stories, by project, for review and collaboration with the Scrum Master. Perform application configuration and evaluation to ensure product quality and consistency. Validate all customization work and provide Customer-facing demonstrations. Prepare and analyze data conversion requirements; identify data gaps. Collaborate with data architects for data migration activities. Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.). Directly and effectively train customer’s personnel in the use of the system. Clearly and effectively communicate with Fonteva team and with customers regarding status, technical issues, enhancements and creative solutions Maintain target billable utilization while providing quality work Requirements Bachelor's degree in Computer Science, Engineering, Business or 4 years of experience as a Business Analyst or Salesforce Admin Certification required 2+ years of experience in the field of Business Systems or IT Ability to attain Salesforce Admin (201) certification within 90 days of employment is required Experience with Agile/Scrum methodologies and tools such as Jira/Confluence Ability to effectively prioritize and escalate issues as required Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc. Excellent troubleshooting, analysis, and problem-solving skills Experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio) Excellent written and verbal communication skills; adept at presentation to customers and senior management