Freelance P&O Operations Manager – Brussel – hybrid

Your role

For an international organisation, we are looking for a freelance P&O Operations Manager. You will work in a complex and changing environment where operational HR expertise, project management and process improvement come together.

You will support the effective coordination and continuous improvement of P&O Operations across multiple countries. You will take ownership of selected operational topics while supporting other P&O Managers and projects.

Your responsibilities include:

• Leading or supporting P&O Operations projects from definition through implementation.
• Translating operational needs into concrete actions, deliverables and project plans.
• Coordinating stakeholders and ensuring decisions and actions are followed through.
• Supporting the implementation of new processes, systems and ways of working.
• Ensuring clear process documentation, procedures, roles and responsibilities are in place.
• Supporting change management, communication and implementation activities.
• Coordinating operational activities across countries, entities and P&O teams.
• Identifying operational risks, gaps and dependencies and ensuring appropriate follow-up.
• Driving efficiency and harmonisation across operational activities.
• Acting as a point of contact for operational issues and escalations.

You will work across different P&O domains, including payroll, employee lifecycle processes and employee data.

Your profile

You have significant experience in P&O/HR Operations, HR Services or a comparable operational HR environment.

In addition, you bring:

• Strong knowledge of end-to-end P&O/HR processes.
• A good understanding of payroll and related operational processes.
• Strong project and change management capabilities.
• Experience with process improvement, standardisation and operational excellence.
• A strong affinity with P&O technology and digitalisation.
• Experience working across multiple countries and with different stakeholders and external service providers.
• An analytical and process-oriented mindset.
• The ability to independently structure complex topics and translate them into concrete actions.
• The confidence to challenge constructively and drive topics through to completion.
• Fluency in English. Dutch is considered a plus.

Practical

• Location: Brussels
• Working arrangement: Hybrid
• Full-time
• Start date: As soon as possible
• Initial duration: 3 months, possibility of extension