Freight Broker Agent

Freight Broker Summary

Essential Duties and Responsibilities

Carrier Sourcing and Capacity Development

• Identify quality shippers looking for backhaul opportunities back to California near the San Joaquin Valley
• Secure additional backup carriers to cover volume increases, breakdowns, driver shortages, and last-minute cancellations.
• Source carriers through existing industry relationships, load boards, carrier databases, referrals, direct outreach, and regional trucking networks.
• Maintain regular communication with carrier owners, dispatchers, and drivers to strengthen long-term relationships.
• Continuously expand the carrier network to reduce reliance on any single carrier.

Rate Negotiation and Cost Control

• Recommend contract, dedicated-lane, volume, or round-trip pricing arrangements when advantageous.
• Identify backhaul opportunities that may reduce the company’s overall transportation cost.
• Obtain management approval for rates that exceed established guidelines.
• Maintain accurate records of quoted, accepted, and historical carrier rates.

Daily Load Coverage and Dispatch Coordination

• Monitor pickups and deliveries throughout the day.
• Communicate delays, breakdowns, cancellations, rejected loads, and other service issues immediately.
• Secure replacement trucks quickly when scheduled carriers cancel or fail to perform.
• Provide management with regular status reports showing dispatched, in-transit, delivered, delayed, and uncovered loads.

Carrier Compliance and Risk Management

• Verify that every carrier is properly authorized, insured, and qualified before dispatch.
• Review carrier operating authority, safety history, insurance coverage, W-9 documentation, and required agreements.
• Confirm compliance with applicable FMCSA, Nevada, and California transportation requirements.
• Monitor carrier insurance expirations, authority status, safety concerns, and documentation deficiencies.
• Maintain organized and audit-ready electronic carrier files.

Documentation and Payment Administration

• Track bills of lading, weight tickets, delivery receipts, proof of delivery, and other load documentation.
• Reconcile scheduled loads against completed deliveries.
• Investigate missing paperwork, mileage discrepancies, detention requests, accessorial charges, and carrier payment issues.
• Coordinate with accounting to ensure accurate and timely carrier payments.
• Maintain accurate records for prepaid carrier balances when applicable.
• Review prepaid amounts, completed loads, unused balances, and outstanding documentation each week.
• Help prevent duplicate payments, unauthorized charges, fraudulent carriers, and payment disputes.

Carrier Performance Management

• Build professional, mutually beneficial relationships that encourage carriers to prioritize the company’s freight.

Required Qualifications

• At least three years of freight brokerage, dispatch, or transportation operations experience.
• Existing relationships with carriers operating in Nevada, California, or the Southwest are strongly preferred.
• Knowledge of carrier authority, insurance, FMCSA compliance, rate confirmations, bills of lading, proof-of-delivery documentation, and freight claims.
• Excellent telephone, negotiation, organization, and problem-solving skills.
• Ability to remain calm and effective when carriers cancel, trucks break down, or delivery schedules change.
• Ability to work independently, take ownership of the lane, and communicate effectively with management.
• Availability to address urgent early-morning, evening, or weekend transportation issues when required.

Key Performance Indicators

Performance will be evaluated using the following measures:

• Percentage of scheduled loads successfully covered.
• Number of missed, cancelled, or recovered loads.
• Average transportation cost per load and per ton.
• Frequency of last-minute capacity shortages.
• Documentation accuracy and timeliness.

The ideal candidate is persistent, persuasive, organized, and highly accountable. This person is comfortable making a large volume of carrier and shipper calls negotiating firmly, following up repeatedly, and responding quickly when a scheduled truck becomes unavailable.

Compensation

Competitive base salary commensurate with experience, with the potential for performance-based incentive compensation tied to load coverage, service reliability, and carrier and shipper development,

Equal Employment Opportunity

Company is an equal opportunity employer. Employment decisions are based on qualifications, merit, operational requirements, and business needs without regard to any status protected by applicable law.

This position could possibly be remote depending on the circumstances.