French SDA L1

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

FRENCH SPEAKING SERVICE DESK ANALYST LEVEL 1 (ET101)

Location: Budapest, XI. district, hybrid (2 days office/week - 24/7 operation and includes various shifts, including night and weekend shifts - remote work may be available for projects supporting 24/7 operations, but flexibility is expected

Salary: competitive

Type of employment: employee

Tasks:

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Requirements:

• A high school diploma.
• At least 1 year of previous IT Support/HelpDesk/Service Desk Agent experience is a must!
• French on a business level (working/support language).
• English on a communication level (for interviews, training, and internal communication).
• Candidate needs to be currently eligible to work in Hungary

Good to have:

• Experience in Service Desk, Help Desk or Customer Support roles.
• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

To apply for this opportunity, please register your English CV, or for more information call +36 30 730 2549