Front Desk & Client Intake Coordinator (Law firm)

We're Founders Arm, a recruitment partner connecting top MENA talent with leading US law firms.

We are seeking a bilingual Client Intake Specialist to be the first point of contact for a growing law firm, handling phone and email intake and helping prospects move toward booked consultations. This role focuses on communication, triage, and organization, ideal for professionals looking to build legal industry experience and grow into senior client relations or paralegal support roles.

Salary: Competitive, paid in USD

Location: Remote

Type: Full-time

Key Responsibilities

• Handle client intake by phone and email as the calm, professional first point of contact for the firm
• Triage urgency and route inquiries appropriately, since not every call is a true emergency
• Move prospects toward booked consultations using a light, consultative sales approach
• Manage documents and stay organized in the firm's systems, especially during busy periods
• Log every interaction accurately and keep client records clean and up to date
• Work within the firm's time zone with strong attention to detail

Candidate Profile

• Fluent in Arabic and English, both written and spoken
• Strong phone communication skills with a calm, professional, consultative style
• Family law or legal clerk experience is a plus, not required
• Sharp attention to detail and comfortable working within structured systems, not scattered notes
• Organized and self-directed, able to manage a high volume of inquiries without dropping follow-ups
• Comfortable handling pressure and prioritizing urgency correctly

Why This Role

• Earn in USD while working fully remote
• Work directly with a US law firm's decision makers
• Gain hands on experience in legal client relations and intake
• Build transferable skills that open doors to senior client relations or legal support roles