Full Time - Enrollment Advisor, Closing Specialist

Cumorah Academy is a nonprofit educational organization focused on developing young adults through leadership, education, personal growth, service, and values-based learning. Our mission is to help students become capable, purpose-driven leaders who can make a positive impact in their communities.

Learn more: https://www.cumorahacademy.org/

As an Enrollment Advisor at Cumorah Academy, you will play a pivotal role in converting prospective students into enrolled students who align with our educational mission. You will be responsible for engaging warm leads, building relationships, overcoming objections, and closing enrollments, while providing key information and support throughout the admissions process. Your work will directly contribute to the growth and success of the academy by ensuring a high-quality student body.

• Lead Engagement and Closing: Respond promptly to inbound and provided leads, build rapport quickly, and take control of the conversation to close enrollment decisions on the spot. Handle objections in real time, create urgency, and secure commitment before the call ends rather than relying on lengthy follow-up.
• Student Engagement: Regularly engage with potential students, providing detailed information about our leadership programs, curriculum, campus life, and scholarship opportunities in a way that moves them toward enrollment.
• Student Enrollment: Guide prospective students through the application and admissions process, ensuring all documentation and paperwork are completed accurately and efficiently, and that no enrollment stalls for lack of follow-up.
• Interview Coordination: Assist students in scheduling and organizing interviews with the recruitment team and other key stakeholders within the academy.
• Scholarship Assistance: Provide clear guidance and support for students interested in applying for scholarships, including application deadlines, requirements, and submission processes.
• Cross-Departmental Collaboration: Attend and actively participate in meetings with the enrollment department, marketing, and other relevant departments to stay updated on goals, strategies, admissions policies, and incoming lead flow.
• Professional Development: Participate in internal and external training sessions to continuously develop your skills in sales, closing techniques, admissions, and leadership.
• Tracking and Reporting: Maintain accurate records of communication with prospective students in the CRM and report on key metrics, including conversion rate, follow-up timeliness, and enrollment outcomes, to assess progress and identify areas for improvement.

• Language Proficiency: C1 or above in English, with excellent written and verbal communication skills.
• Experience: A minimum of one year of experience in sales, admissions, enrollment, recruitment, or teaching roles, with a demonstrated track record of closing or converting leads. Experience in educational institutions or nonprofit environments is highly valued.
• Closing Ability: Comfortable taking control of a sales conversation and closing enrollment decisions live on the call, with strong objection-handling instincts and the confidence to ask for the decision directly rather than deferring it.
• Interpersonal Skills: Strong communication and interpersonal abilities, with a natural talent for connecting with people and building relationships quickly.
• Organizational Skills: Attention to detail and the ability to manage multiple tasks, follow-up sequences, and deadlines simultaneously.
• Knowledge: Familiarity with educational initiatives, admissions procedures, and the ability to explain complex processes clearly and confidently.
• Tech-Savvy: Proficient in using CRM systems, Google Workspace, and communication platforms for lead follow-up and engagement.
• Teamwork and Independence: Ability to work independently while also collaborating effectively with cross-functional teams, especially marketing and lead generation.

• Education: An associate's degree or comparable diploma in business, communication, education, or a related field is preferred.
• Sales Background: Prior experience in a quota-carrying sales or closing role is a strong plus.
• Additional Languages: Multilingual candidates are a plus, as Cumorah Academy serves a diverse student body.
• Remote Work Experience: Experience working in a remote or hybrid work environment.

Cumorah Academy is a dynamic and inspiring environment where you'll have the opportunity to shape the next generation of leaders. You'll work in a supportive, mission-driven organization that values education, innovation, and professional growth.

• Professional development opportunities
• Flexible work arrangements
• Opportunity to make a meaningful impact on students' lives
• Paid vacation time after one year of service

If you are passionate about education and student success, we encourage you to apply. Help us find the next generation of leaders who will thrive at Cumorah Academy!