GC (General Contractor) Engagement Specialist

Remote (US) • Construction • Procore Required Who We Are efficiently is building the first Design–Build Intelligence Platform for the construction industry. We bring clarity and structure to the chaos between design and construction, helping project teams build with confidence, accuracy, and fewer surprises. Our initial focus is high-end residential, and we work closely with leading general contractors, design-build firms, and developers. Our platform and DIA (Design Intent Administration) services are designed to scale across all construction sectors as we grow. Our Mission: Eliminate design-to-construction chaos and give teams a single source of truth they can trust. Your work directly supports that mission. Role Summary efficiently is hiring a construction-savvy GC Engagement Specialist who will serve as the primary connector to our GC clients . You Will onboard and train GC Project Managers on efficiently guide early usage and deliver fast wins transition into light AE-style check-ins after onboarding coordinate internally with our DIA team act as a subject-matter expert for our product and engineering teams Your mission is simple: Make PMs successful fast, maintain tight communication, and ensure efficiently becomes essential on every project. Who You Are GC/PM looking for a career change experience in construction, ideally high-end residential Procore experience is required experience working with PMs, supers, subs, designers understand drawings, RFIs, specs, finishes, change management clear communicator, organized, proactive comfortable supporting demanding GC clients steady under pressure, strong attention to detail Core Responsibilities GC PM Engagement & Support serve as the primary point of contact for GC PMs maintain consistent weekly communication collect drawings, specs, selections, changes, RFIs understand sequencing, deadlines, and project context ensure PMs always know what’s happening next Onboarding & Training run client onboarding sessions teach efficiently workflows deliver first-win value in the first week help PMs form efficient habits early AE-Style Account Management conduct light ongoing check-ins answer PM questions and unblock issues monitor account health and satisfaction identify opportunities for multi-project expansion Intake & Coordination with DIA Team translate PM updates into structured DIA tasks track DIA turnaround times and deliverables ensure outputs meet GC expectations Product Feedback & SME Contribution share field insights with product development help validate feature concepts represent the GC PM workflow in internal discussions Key Metrics (KPIs) PM engagement rate time-to-first-value PM platform usage (logins + actions) DIA turnaround alignment reduction in PM admin time overall satisfaction and retention expansion across additional projects Why This Role Matters GC PMs operate under intense pressure and constant design changes. When they are supported well, efficiently becomes their daily operating system and the GC becomes a long-term customer. This role ensures that happens. You're a Fit If You take ownership communicate clearly under pressure thrive in structured workflows enjoy bringing order to messy documentation like helping PMs feel in control and supported Growth Opportunity This is a ground-floor role with significant professional growth potential as efficiently expands and the Design–Build Intelligence category grows. Compensation & Details Remote position (US-based) Minimal travel as required Compensation based on experience Full-time role efficiently.com