Overview:

Provides operational, analytical and reporting support to Corporate Trust business partners, clients and bondholders.

Primary Responsibilities:

Analyze and interpret Corporate Trust account details and incoming documentation from internal business partners and bondholders to ensure timely and accurate transaction processing on the bondholder system of record.
Process new account setups, adjustments to existing accounts, transfers of ownership and/or payments through data entry for Corporate Trust customers, ensuring timeliness and accuracy of all work.
Research and resolve operational and/or calculation discrepancies in response from bondholders and business partners.
Partner with business and support colleagues including helping assess system functionality and determining solutions for special processing needs to provide an optimal and consistent client experience.
Ensure regulatory deadlines and department guidelines are met for operational processing to protect Company interests and retain and expand customer relationships.
Identify processing issues and opportunities for control improvements; work with managers and peers in improving processes for those approved to increase efficiency.
Communicate with bondholders and business partners in response to their inquiries.
Develop and maintain an understanding of the business to identify, investigate and resolve issues to contribute to sustained operational performance and positive client interactions.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Education and Experience Required:

Associate's degree and a minimum of 2 years' relevant experience,
OR in lieu of a degree,
A combined minimum of 4 years' higher education and/work experience, including a minimum of 2 years' relevant experience
Strong analytical skills
Strong problem- solving skills
Strong written and verbal communication skills
Detail-oriented

Education and Experience Preferred:

Bachelor's degree or financial services internship
Financial services experience
Securities knowledge
Ability to work under time constraints while maintaining accuracy
Strong organizational skills
Ability to partner with various stakeholders
Strong interpersonal skills with ability to set examples for others

Location

Dublin, Ireland

About Us

Great companies have an enduring sense of purpose. With roots dating back to the founding of Wilmington Trust Company by T. Coleman du Pont in 1903, Wilmington Trust has been serving successful individual and institutional clients for more than a century. Wilmington Trust is internationally recognized and has a team of experienced and skilled professionals focused on delivering a high caliber of service to every client relationship. We are proud to be part of the M&T corporate family.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more.

Ready to join our team? Submit your application today!

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M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

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