German-speaking Presales Agent

Join our fast-growing company as a German-speaking Presales Representative

Fluent German (C1) and (B2) English.

It is a freelance, remote and full-time position.

Start date: 28 September 2026

Working Schedule:

9 am - 6 pm CET*; flexible, 5 days per week working and 2 days off

(determined 1 week in advance)

At Mindy support you have great opportunity to get:

• Experience in the international company working with people around the globe.
• Compensation: $1200/ month during the probation period (3 month)

then $1200 after passing the probation period +100$ KPIs bonus.

• Training will be provided by the company and the client.
• 20 paid days of vacations, 10 paid days sick leaves per year.
• Management's attention, support and motivation.

Responsibilities:

- Follow-up calls with leads with the aim of booking a doctor's appointment.

- Calls to customers who canceled an appointment to re-book

- Manage the database of customers in the CRM (HubSpot)

- Perform any additional administrative tasks

- Report to senior management.

You are a perfect candidate if you are:

- Committed

- Decent

- Can work under stress

- Good communicator

- Team-player

- CRM Gensis, Zendesk or any other CRM software.

- Previous CS experience

Technical requirements

laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone

Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.

We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.

We will be glad to welcome you to our team. Grow your career with Mindy support!