Global Cash Application Lead - India AR Delivery Hub

Aristocrat thrives on collaboration and innovation to achieve success. Our mission to spread happiness through play is a dedication that fuels our culture and worldwide influence. As the Global Cash Application Lead at the India AR Delivery Hub, you will be key to seamless operations and maintaining excellence and efficiency. This position offers an outstanding global role with the responsibility to lead a team essential to our financial results. Become part of an ambitious, world-class team eager to create impact! What You'll Do Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification. Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support. Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional collections teams, billing, and AR Resolution. Collaborate with Regional Managers on collections, allocations/cash application dependencies, and coordinate with the India Hub Manager for capacity planning. Identify posting issues, remittance gaps, deduction indicators, and unresolved items requiring handoff to collections or AR Resolution teams. Apply approved AI-enabled tools and workflow automation to identify unmatched receipts, duplicate payments, missing remittance, unapplied cash trends, and exception patterns. Support automation of cash application dashboards, SLA reporting, queue prioritization, and quality checks while maintaining appropriate review controls. Partner with the India Hub Manager and regional AR leaders to uncover automation opportunities that minimize manual matching, boost posting accuracy, and hasten unapplied cash resolution. What We're Looking For Experience in accounts receivable cash application, cash allocation, remittance processing, unapplied cash management, or order-to-cash shared services. Strong understanding of AR subledger, payment matching, lockbox/bank files, customer remittance, deductions/short-pays, and reconciliation dependencies. Proven experience leading daily workflow, training others, monitoring SLAs, and improving process quality in a shared-services or global delivery environment. Outstanding ability to identify issues and develop solutions to improve cash application processes. Ambitious approach with a focus on continuous improvement and automation. Ability to collaborate effectively with regional managers and cross-functional teams. Excellent communication and leadership skills. Proficiency in using AI and automation tools for process improvement. Strong analytical skills and attention to detail. A minimum of 2+ years of relevant experience. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. About Aristocrat Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery. Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day. Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play ! Read More Employment Equality Statement Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law. If you need assistance or accommodation applying for a position, please reach out to [email protected] . Read More Empowering a Sustainable Future At Aristocrat, sustainability is embedded in our strategy, operations and the values and culture of our teams across the globe. Our Sustainability report provides information on the progress we’ve made each year, across our four strategic sustainability pillars – Good Governance & Responsible Business, Empowering Safer Play (formerly responsible gameplay), Operational Sustainability & Climate, and People & Community. You can read more about our progress here: https://www.aristocrat.com/sustainability/ Read More Privacy Notice for Job Applicants