Global Cross-Functional Lead (Global XFN Lead) (CL7)

The Global Cross-Functional Lead (Global XFN Lead) is a senior, strategy-oriented leader responsible for driving global operational alignment and execution excellence across the client's SMB sales program. This role sits above and directly oversees the Regional XFN Leads across all program geographies, serving as the connective layer between global strategy set by the Global Delivery Lead (GDL) and regional delivery on the ground.

Accenture is partnering with clients to help businesses build brand awareness, increase product sales, and deliver measurable outcomes. In this role, you will drive meaningful impact by translating global priorities into consistent, scalable execution — influencing how the program operates across all regions and functions at scale.

Success in this position requires strong partnership with the GDL, client global stakeholders, and senior internal leaders to ensure SMB program strategy is operationalized consistently and that Regional XFN Leads are enabled, aligned, and accountable to global standards.

Key Responsibilities

• Directly oversee and develop all Regional XFN Leads, providing coaching, strategic direction, performance guidance, and escalation support.

• Own global alignment across all cross-functional pillars — including QA, Sales Enablement, Content, Program Management, and Tech/Tag Support — ensuring regional leads operate from a consistent framework.

• Translate global go-to-market strategy into cross-functional execution plans, partnering with Regional XFN Leads to adapt and localize within established guardrails.

• Drive global consistency in ways of working, tooling, reporting standards, and operational cadences across all regions.

• Evaluate, recommend, scope, and lead cross-functional continuous improvement initiatives with global impact, prioritizing scalability and program performance.

• Serve as Executive Sponsor for global XFN improvement initiatives within the SMB Global Leadership Team.

• Own global stakeholder communication, reporting, and visibility across XFN workstreams — synthesizing regional inputs into global-level insights for the GDL and client leadership.

• Identify gaps and misalignments across regions and drive resolution through Regional XFN Leads, escalating to the GDL as appropriate.

• Support the GDL in global program governance, including WBR preparation, global rhythms, and cross-regional performance reviews.

• Lead or contribute to additional global program priorities and initiatives as assigned by the GDL.

Job Qualifications (Required)

• Minimum 6 years of experience working across multiple teams or functions in a high-paced sales or sales operations environment (or equivalent).

• 4+ years in sales or program leadership, preferably within an AdTech, MarTech, or digital advertising environment.

• Experience leading or managing other leaders

Preferred Qualifications

• Proven experience leading global or multi-region programs with direct oversight of regional leads or delivery teams.

• Experience with CRM, analytics, and productivity tools such as Salesforce, Office/G-Suite, Tableau, Outreach, and collaboration/presentation platforms.

• Deep familiarity with scaled SMB sales programs and global delivery or outsourcing environments.

• Demonstrated ability to translate strategy into execution at scale, with a track record of driving cross-functional alignment across distributed organizations.

• Strong analytical and data-informed decision-making skills, with the ability to synthesize regional performance inputs into global insights and recommendations.

• Excellent problem-solving skills, with the ability to navigate ambiguity, balance competing priorities, and drive resolution across a complex stakeholder landscape.

• Outstanding communication and executive presence — credible and confident engaging global client stakeholders and senior Accenture leadership.

• Highly organized, with the ability to manage multiple workstreams and regional dependencies simultaneously.

• Deadline-driven, execution-focused, and comfortable operating in a fast-paced, evolving global environment.

• Proven self-starter with clear ownership mindset and the ability to drive initiatives from concept through global implementation.

• Passion for developing leaders, building cohesive teams, and achieving results through operational excellence.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities

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