Global Product Manager

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Global Network Product Leadership :

• Defines the Network product roadmap, including the end-to-end customer experience, building a structured pipeline of partner and platform investments needed for Network growth.
• Define the capabilities, certifications, and quality standards required from manufacturing partners to meet the needs of the end markets and customers we serve by identifying and prioritizing new capability and service gaps in the Network.
• Conducts consistent offer and performance assessment, ensuring the Network strategy is grounded in customer demand signals, marketplace dynamics, and platform scalability requirements.
• Leads Network go-to-market strategy, defining our Network value proposition in customer-centric terms and supporting our internal sales team to clearly articulate why and when customers should leverage the Network versus our factory offering.
• Work closely with Pricing and Network Sourcing Team to develop pricing strategies based on value delivered relative to customer’s next best alternative in each country and lead change management around pricing management to extract maximum value from new and existing offerings.
• Cross-Functional Leadership:
  • Act as a mini-GM for the Global Network business segment, including P&L accountability and margin optimization. Monitor and drive actions around commercial results (revenue, orders, order lines, etc compared to budget and trends).
  • Collaborates with marketing to drive top of funnel traffic, ensuring that sales motions and site experience lead to increasing conversion. Partners with these teams, along with software, to consistently improve customer experience and revenue attainment.
  • Captain NPI teams for specific offers as required by the Sr. Global Product Director.
  • Translates roadmap, voice-of-customer insights, and NPS feedback into functional requirements for the platform and operations teams, ensuring the Network experience meets or exceeds the Protolabs standard.
  • Collaborate with sourcing, operations, sales, customer service and supply chain to deliver product success and operational excellence on an ongoing basis.
  • Champion global alignment across regions for Network initiatives
  • Monitor & report market trends, customer needs, and competitive landscape to identify opportunities. Drive innovation and new product development for Network solutions.

We offer a competitive salary and total rewards package

We offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a discounted rate

Matching grants through Protolabs foundation

And More!

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.