Head of Growth

Head of Growth (New Business & Lead Generation)

Shelter Studios | Full-time | Philippines (Remote)

About Shelter Studios

Shelter Studios is a boutique creative and digital marketing agency based in Sydney, Australia. We work only with premium regional hospitality and accommodation venues and brands: boutique stays, wedding and events venues, restaurants, wineries, distilleries and farm businesses.

We are not a generic creative agency. Our founders come from law, global sports marketing and media / entertainment. Our owners own and operate their own venue, so we understand our clients' businesses as operators, and we approach marketing with commercial rigour. We are growing quickly and want a senior new business lead to own how we win work.

The role

This is a new, senior role with full ownership of business development at Shelter Studios. You will find the right clients, open the conversation, build the pitch, present it and close the deal. Then you will build the systems that make this repeatable.

You will report directly to the founders and work closely with our creative, digital and social teams to make sure what we sell is what we deliver brilliantly.

What you'll own

Market research and prospecting

• Research the regional hospitality, accommodation and producer markets to find high-value, right-fit prospects
• Build and maintain targeted prospect lists across segments and regions, ranked by fit and value
• Track market signals such as new openings, ownership changes and venues expanding into weddings, events or stays, and act on them quickly.
• It is strongly preferred that you have an understanding of luxury hospitality - large hospitality groups, restaurants, hotels etc.

Outreach and pipeline

• Run personalised outbound campaigns by email, phone and LinkedIn, with smart follow-up sequences
• Qualify inbound and referral leads quickly and move them through the pipeline
• Build relationships with industry partners, tourism bodies and referral sources.

Pitching and closing

• Write and design beautiful, tailored pitch decks and proposals that reflect the quality of our creative work
• Present Shelter Studios confidently on Teams, Zoom and phone to owners, GMs and marketing leads
• Shape scopes and pricing with the founders, handle objections and negotiate
• Close deals and hit agreed new business revenue targets

Client business development

• Help our clients with their own BD and partnership outreach, such as venue partnerships, owner acquisition, corporate and events sales, and commercial collaborations
• Find growth opportunities within existing accounts and bring them to the team

Systems and reporting

• Own our CRM and lead generation stack, keeping it clean, current and useful
• Design and run best-in-class BD processes: lead scoring, outreach cadences, proposal templates, pipeline stages and handover to delivery
• Report regularly on pipeline, conversion, win rate and revenue, and use what you learn to sharpen our targeting and messaging

About you

• 5+ years in business development, new business or sales, ideally in a creative, digital or marketing agency, or selling into hospitality and tourism
• A proven record of personally originating and closing deals, not just supporting them
• A strong eye for design and a high standard for pitch materials (Canva, Keynote, Google Slides, Qwilr or similar)
• Confident and warm when presenting, with the presence to explain our value to business owners clearly
• Fluent in CRM and sales tools (HubSpot, Pipedrive or similar, plus prospecting, enrichment and email sequencing tools)
• Structured and systems-minded: you build processes others can follow, not just your own way of working
• Commercially sharp: you understand how a scope, a retainer and a client's revenue fit together
• Self-directed and comfortable owning outcomes in a small, fast-moving team
• An appreciation for premium hospitality, regional Australia and beautiful brands is a big plus

Why join us

• Genuine ownership of a whole business function, with direct access to the founders
• A clear niche and a strong portfolio of premium regional clients to sell from
• The chance to build BD systems from the ground up and shape how the agency grows
• Extremely attraction remuneration with commission or bonus structure, flexibility and other benefits.

How to apply

• Send your CV to tiernan@shelterstudios.com.au and a short note on a deal you're proud of winning: how you found it, how you pitched it and how you closed it. If you have a pitch deck you've built that you're allowed to share, include it.