Head of Non-Financial Risk & Control

At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.

Role Title – Head of Non-Financial Risk & Control

Location/Office Policy: Central Park, Leopardstown, Dublin 18 / Hybrid (3 days onsite)

Do You Want To?

• Shape the strategic direction for first line of defence non-financial risk and control across Enterprise Delivery, influencing senior executives and key decisions?
• Drive a strong and sustainable risk and control environment, providing challenge and insight across a broad portfolio of material and emerging risks?
• Build a high-performing risk and control capability, strengthening accountability, risk ownership and culture across Enterprise Delivery?

What is the Role:

The Non-Financial Risk & Control Lead is a senior first line of defence role responsible for setting the direction for non-financial risk and control across Enterprise Delivery.

The role provides strategic oversight, insight and challenge across operational, technology, security, cyber, data, financial crime, conduct, third-party and resilience risks, ensuring a robust and sustainable control environment and supporting effective, risk-informed decision-making.

Working across Enterprise Delivery and with senior stakeholders across Risk, Compliance and Audit, the role will enable the safe delivery of strategic change, strengthen risk ownership and organisational capability, and support effective governance and regulatory compliance.

Key Accountabilities:

• Lead the non-financial risk and control agenda across Enterprise Delivery, embedding the Risk Management Framework across COO and CTO portfolios.
• Provide risk leadership, oversight and challenge to senior stakeholders on material risks, control effectiveness, emerging threats and risk appetite.
• Own and continuously strengthen the Enterprise Delivery control environment, including RCSAs, issue management, remediation and management assurance.
• Maintain a consolidated view of the risk profile, ensuring material risks, control weaknesses, audit findings and regulatory actions are effectively managed.
• Oversee key areas of non-financial risk, including operational, technology and cyber, data, financial crime, customer and conduct, third-party, resilience, regulatory and change risk.
• Lead risk governance, reporting and regulatory engagement, ensuring clear, consistent and evidence-based risk management.
• Build strong relationships across COO, CTO, Group Risk, Compliance and Internal Audit, strengthening risk ownership and accountability across Enterprise Delivery.
• Lead and develop a high-performing first line of defence risk and control team, building capability and promoting a strong risk culture.

What you Will Bring:

• Significant experience leading non-financial risk, controls, operational risk or governance functions within a complex regulated environment.
• Strong understanding of risk management frameworks, control environments and regulatory expectations.
• Demonstrated ability to influence and challenge at Executive and Board level.
• Experience across technology, operations, transformation and resilience environments.
• Exceptional stakeholder management, communication and leadership skills.
• Experience within financial services or another highly regulated sector.
• Knowledge of Operational Resilience, DORA, Technology Risk, Data Risk and Financial Crime frameworks.
• Experience with risk management and governance platforms (e.g. Archer, MetricStream).
• Relevant professional qualifications in Risk, Audit, Compliance, Technology or Business Management

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

• Ensures Accountability
• Vision & Purpose Led
• Depth of Technical Knowledge
• Business Partnership and Consulting
• Emerging Risks and Trends

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons, at careers@aib.ie for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer:

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

Application deadline: Wednesday 25th November 2026