Head Trainer

Title: Head Trainer, Greystone College Start date: Immediate Report to: Director of Training PURPOSE OF THE POSITION Reporting to the Director of Training, the Head Trainer will also provide on-campus support for students and support academic management with a range of administrative tasks, such as conducting student completions and student progress meetings. The Head Trainer works collaboratively other teams to support student progression, while maintaining a clear focus on academic oversight and support. The Head Trainers form part of the core Greystone College Academic Team, providing leadership and demonstration of our core values and missions within the wider community. PROFESSIONAL AND PERSONAL QUALITIES Demonstrated knowledge and understanding of our regulatory framework including ASQA, the SRTOs, ESOS Act & National Code and other legislative instruments A ‘can do’ attitude and commitment to supporting trainers and students Ability to perform in a diverse work environment Awareness of the needs and challenges of the international student community Networking and relationship building and collaboration skills Excellent active listening, negotiation, and presentation skills High level of emotional intelligence and ability to effectively manage conflict and difficult situations Exceptional project management, organisational and administrative skills including the ability to prioritise tasks and meet deadlines Problem solving skills and a curious mind Ability to maintain composure, balance workload and conflicting priorities Demonstrated ability to critically analyse issues and develop and implement effective strategies and solutions that support ILSC Education Groups goals and values Knowledge of training and facilitation skills and techniques required for delivering vocational programs, in both face to face and e-learning environments Technology skills required to navigate Microsoft 365 programs, Moodle (LMS), Odyssey, SharePoint and other programs and platforms as required This position is people facing and requires attendance on campus 3 days a week at a minimum QUALIFICATIONS TAE40110 equivalent or above Qualifications in Business, Education or Management Other relevant VET qualifications WORK LOCATION AND ATTENDANCE The Head Trainer position is a people-facing position that requires a minimum attendance of three days on campus to ensure students and Greystone College staff are adequately supported. The specific days and times will be confirmed by the manager. This position requires a working day on Saturday. This position is based at our Perth campus. During term break periods, on-campus attendance may be adjusted based on operational requirements and written agreement with the Director of Training Full and unrestricted work rights in Australia required About ELS, ILSC & Greystone College A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, Ireland and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 10 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia; and Dublin, Ireland; as well as two online language schools, ILSC HELLO and ILSC ALLO. In 2025, ILSC Education Group launched Greystone Institute, a new Higher Education provider in Brisbane. In early 2022, ILSC Education Group joined forces with ELS Educational Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA. Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs. Our Core Values PASSION: To enrich & transform people’s lives INNOVATION: To evolve through creativity & diversity. RESPECT: To treat everyone with compassion & dignity. COLLABORATION: To build community & achieve more together. INTEGRITY: To act responsibly & ethically in everything we do. ELS, ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity employers. If you need assistance or an accommodation due to a disability, you may contact HR at [email protected]