Home Health Care Coordinator

Company Description At Home Solutions, a licensed home care agency, provides high-quality home care and adult day services across the five boroughs of New York City and Nassau County. The organization is recognized for its strong commitment to excellent patient care and ongoing employee development, offering continuous training to keep staff current with best practices. A diverse team of nurses, therapists, social workers, counselors, home health aides, and personal care aides focuses on improving quality of life for members. Services are available 24/7, with flexible care plans ranging from live-in assistance to limited daily support. At Home Solutions also offers bilingual services in English, Spanish, Russian, and Chinese, underscoring its dedication to inclusive, community-based care.
Role Description The Home Health Care Coordinator is a full-time remote role responsible for organizing and overseeing home care services for clients in the communities served by At Home Solutions. Day-to-day tasks include coordinating schedules for home health aides and other care professionals, ensuring care plans are implemented accurately, and maintaining clear communication among clients, families, and clinical staff. The coordinator reviews referrals and assessments, updates care plans as needs change, and monitors service quality and compliance with agency policies and regulations. This role involves documenting client interactions, resolving service issues, and collaborating with multidisciplinary teams to support safe, effective, and person-centered care. The coordinator also supports caregivers with information and resources, helping families navigate available services and options.
Qualifications

• Service coordination and case management skills, including scheduling, care planning, and follow-up with clients and caregivers.
• Strong communication and interpersonal skills to work effectively with clients, families, and multidisciplinary healthcare teams.
• Organizational and time-management abilities to handle multiple cases, documentation requirements, and remote workflows.
• Basic clinical or healthcare knowledge and familiarity with home care or adult day service environments; prior experience in home health or community-based care is preferred.
• Comfort with technology and remote work tools, including electronic health records, scheduling software, and secure communication platforms.
• Ability to work independently, exercise sound judgment, and handle sensitive information with discretion and professionalism.
• High school diploma or equivalent required; an associate or bachelor’s degree in health care administration, social work, nursing, or a related field is beneficial.
• Multilingual skills (e.g., English plus Spanish, Russian, or Chinese) are highly valued to serve a diverse client population.