Housing Business Officer

Team: Housing Business

Job Family: Providing - CBG8
Salary: £32,578 - £35,570 per annum pro rata

Hours: Full-time, 37 hours per week

Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.

Contract Type: Hybrid - Permanent
Closing Date: 15th November 2026

Interview Date: W/C 23rd November 2026

About the role:

It is an exciting time to join Central Bedfordshire’s Housing Service. As a self-contained service, we manage and maintain more than 5,600 Council-owned homes and properties, alongside a growing private sector property management portfolio. The Housing Business team plays a key role in supporting the wider service through the delivery of high-quality business administration and systems management, helping teams provide effective services to residents.

This is a varied and customer-focused role that offers the opportunity to work across all areas of the Housing Service, engaging with colleagues, customers, and partners across the Council. The team provides efficient administrative support to a range of housing functions and is responsible for the day-to-day management of the Housing Service’s core database, which supports over 250 users and is critical to the smooth operation of the service.

We are looking to recruit a Housing Business Officer to provide administrative and business support across the Housing Service. Alongside carrying out a range of generic team responsibilities, you will take ownership of specific areas of work and act as a key point of contact for Housing Officers seeking advice and administrative assistance. As a result, strong organisational skills, the ability to prioritise competing demands, and a commitment to excellent customer service are essential. Good communication skills, attention to detail, and a logical approach to problem-solving will also be key to your success.

A basic understanding of housing legislation and the welfare benefits system would be ideal, you will be educated to Level 4 standard; however, we value relevant skills, experience, and the ability to learn and adapt just as highly as formal qualifications.

This is an excellent opportunity to join a busy and supportive team, develop new skills, and build your career within housing. We offer a competitive rewards package, flexible working arrangements, and the chance to make a meaningful contribution to the local community. Our aim is to put customers at the heart of everything we do and to deliver services that make a positive difference to residents' lives.

Our Offer

We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page

Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.

----------------------------------------------------------------------------------------------------------------

You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.

Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.

For an informal discussion about this position, please contact: Lola Carrington at Lola.Carrington@centralbedfordshire.gov.uk or call 0300 300 5640

----------------------------------------------------------------------------------------------------------------

Safeguarding:

Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.

Your application to us is a reflection of who you are professionally and should give us an accurate and authentic picture of your skills, experiences and if applicable qualifications. Before you submit your application, we will ask you to confirm if you have used AI.

All new starters will join us on a four‑month probationary period. During this time, if you are offered a Hybrid role you will be required to attend a Central Bedfordshire Council office location more frequently to support thorough and well‑supported onboarding into your role. Please keep this in mind if you anticipate extensive travel to Central Bedfordshire.

Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK for the duration of the contract offered.

Free information, advice and guidance into work or learning

Bedfordshire Employment and Skills Academy (BESA) provides free, impartial, information advice and guidance to those aged 16+ looking to get into work, learning or exploring a change of career.