HR Operations Manager

NIOX is a medical device company focused on point of care asthma diagnosis and management. Our market-leading NIOX® products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies. At present, NIOX provides products and services in around 50 countries. For more information please visit www.NIOX.com.

In order to support these activities we are currently seeking a HR Operations Manager.

Key Responsibilities of Role:

This position will be responsible for providing a comprehensive, day to day operational HR service of policy, process and advice to the business on key HR issues, together with responsibility for all HR administration and activities to ensure an effective and efficient delivery of HR support to the business globally.

Specific / Other responsibilities will include:

Operational HR Support

• Ensure operational excellence and efficiency of the Human Resources function at all times.
• Align the delivery of HR services across EMEA and the United States with overall business strategy, and support efforts to create and maintain a culture where both country-wide and global objectives can be achieved.
• Ensure up-to-date knowledge of employment law and advise management on the practical implementation and application in the workplace.
• Support managers to resolve employee relations issues, ensuring compliance with policies and legislation, the application of fairness and consistency, and that the outcomes meet the needs of the business.
• Act as first point of contact for all EMEA and US Employees, both local and field-based, answering queries in line with company policies and best practice.

Resourcing

• Work closely with the Global Director of Human Resources to ensure effective and efficient recruitment and resourcing across EMEA and the US.
• Partner with senior leadership team to assess resourcing needs across the business and create the necessary resource plans and associated budget requirements.
• Administer and analyse psychometric profiles, working with line managers, where appropriate, to leverage the tool to increase performance.
• Ensure all new employees across EMEA and the US have a full and comprehensive onboarding and induction programme. Keep the programme under review to ensure that it is fit for purpose and meets the needs of the business.
• Responsible for offboarding, including exit interviews and associated activities.

Benefits and Reward

• Coordinate payroll inputs and changes with Finance for EMEA and our external payroll provider for the US, ensuring accuracy, timely submission and legislative compliance for EMEA and the US.
• Maintain effective controls and audit trails for payroll and employee data changes.
• Work with line managers and global HR team to support the annual performance review process. Produce accurate and timely data to ensure a smooth and efficient process and equity across the business.
• Administer bonus plans and take responsibility for making sure bonuses are paid accurately and in a timely manner.
• Responsibility for renewal and administration of local employee benefits and group insurance schemes across EMEA and the US, ensuring that benefits are cost-effective and meet the needs of the business.
• Participate in benchmarking exercises and salary surveys to support the business, as required.

Administration and Legislative Compliance

• Ensure the company is compliant with all government, legal and regulatory requirements relating to employment across EMEA and the US.
• Ensure compliance with US payroll legislation, right to work requirements, and employment law at all times.
• Maintain a timetable of statutory notice requirements for all US employees, as well as communication requirements in accordance with ERISA guidelines.
• Ensure compliance with UK pension legislation and auto-enrolment, making sure that changes in legislation are communicated to employees and acted upon in good time.
• Lead the administration of the Company’s 401k plan, ensuring any plan updates and communications are sent out in accordance with ERISA guidelines
• Responsible for all Human Resources administration and HR related audit processes for EMEA and the US.

Employee Engagement and Communication

• Contribute to the content and production of global employee newsletter.
• Promote open communications, build strong relationships, and lead by example.

Data Analytics and HRIS

• Support the production of global HR data and metrics, which underpin company reports, benchmarking and external and internal publications.
• Account owner for the global HRIS, US Payroll system and US Benefits systems.
• Ensure all employee data on all HR systems is correct and that the data is well maintained and up-to-date.
• Continuously develop the HRIS to realise full system functionality and support the global HR team on systems issues.

Other

• Assist the Global Director of HR to deliver relevant training for all levels of employees as deemed necessary and as identified by managers and HR.
• Assisting the Global Director of HR on HR initiatives and projects, as required.
• Working as part of the NIOX HR team, collaborating on HR activities in the UK, US and Europe.
• Responsible for Health & Safety for the office and field based staff, in line with legal and corporate requirements for the UK and the US.

Qualifications and/or experience required to perform the role:

• Proven HR experience at either HR Manager or Business Partner level in a professional environment and ideally across multiple geographies.
• Level 5 CIPD qualification.
• Strong working knowledge of UK employment practices and HR compliance.
• Experience administering an HRIS and maintaining employee data integrity.
• Experience coordinating payroll, benefits and employee lifecycle processes.
• Demonstrable experience improving processes, controls and service delivery.
• Strong analytical, organisational and stakeholder management skills.
• Self-starter with continuous improvement mind set
• Pragmatic and flexible, able to create and adapt appropriate solutions
• Demonstrated ability to manage and prioritise multiple tasks with strong attention to detail in a business with changing priorities.
• Strong team ethic, company-minded and professional
• Exhibits sound judgment, is insightful and objective
• Experience of Health & Safety desirable
• Excellent computer skills required including Office, Word, Excel and PowerPoint required

Desirable

• HR operations experience covering the US.
• Familiarity with relevant US federal and state employment requirements.

Office Location

This position is based in our Global Head Office, situated on the Oxford Science Park which is easily accessible via all modes of transport. The Oxford Science Park has excellent on-site facilities for colleagues, such as The Magdalen Centre and the Sadler Building providing both hot and cold food and beverages. In addition, the Oxford Science Park houses a private nursery for children aged 0 – 5 and is rated as “Good” with Ofsted.

Our Human Resources, Finance, Marketing, Device Development, Sales and Customer Service teams operate from Oxford as well as some members of our Executive Leadership Team.

The Oxford office works in a cohesive and collaborative manner, providing excellent opportunities for networking with colleagues.

Culture

NIOX is proud to be an inclusive employer that supports all colleagues to realise and achieve their full potential. We are a diverse organization that champions a healthy work life balance.

As a truly global organization, international collaboration between colleagues in different countries is encouraged and supported.

We live and breathe our PRIDE values and ensure that we are all working towards a common goal and this is to improve the quality of life of millions of people suffering from asthma.

We value the contribution that each of our colleagues provide and recognize the difference they make to the lives of asthma sufferers every day by supporting us in working towards our goal.

Application process

Thank you for considering a career at NIOX. If you would like to apply for the position, please apply online, ensuring you include the following information:

· Full name, location, email address and phone number

· Curriculum Vitae

· Cover letter

· Current salary

· Required salary

· Date available to start/notice period

After you have submitted this information, an email will be sent to you inviting you for a first interview. Due to the quantity of applications we receive, if you do not receive an email from us within 10 working days, please assume that you have been unsuccessful on this occasion.

Important notice to Employment businesses/ Agencies

NIOX does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact NIOX’s human resources department to obtain prior written authorisation before referring any candidates to NIOX. The obtaining of prior written authorisation is a condition precedent to any agreement (verbal or written) between the employment business/ agency and NIOX. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of NIOX. NIOX shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.